HackingProfessional ServicesProfessional ServicesCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDMediumContained

Empathia

bd_30f3bccba3dd37cd · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 30, 2016

Filed

Jun 6, 2016

To disclose

18 weeks

Affected

602state residents only

Linked

6 filings

Confidence

68%

Full breach record for Empathia →

Empathia, Inc. notified Washington AG of a data event affecting 602 residents. On Jan 30, 2016, spam files were discovered on a server. Forensic investigation revealed potential access to PII including SSNs, names, and addresses. No evidence of misuse found. Notices mailed June 3, 2016, offering 1 year of credit monitoring.

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Incident timeline

discovery → filing · 18 weeks / 128 days

Jan 30, 2016

Discovered

Jun 6, 2016

Filed

vs. sector median

on median

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

New Hampshire State AGbd_2091bad550519a2b2016-06-06Verified
Massachusetts State AGbd_9f239711e49efe9b2016-06-06Verified
California State AGbd_f8ed756b25c108642016-06-06Verified
Montana State AGbd_9165db9cbec889b62016-06-03 · +3dVerified

Show 1 more filing ↓up to 4d gap

South Carolina State AGbd_d9bfe1703348f4ec2016-06-10 · +4dVerified

Name: Lewis Brisbois Bisgaard & Smith, PLLC
norm: lewis brisbois bisgaard smith

Name: Empathia
norm: empathia
Domain: empathia.com
Industry: Professional Servicesllm

Discovered: Jan 30, 2016
Materiality determined: —
Notification sent: Jun 3, 2016
Affected individuals: 602state-resident count only
Data types: Identity (basic)Government ID
Data elements: Date of birthSocial Security numberName
WA-stated cause: Cyberattack
WA-stated duration: lifecycle Unknowndexposure Unknownd
WA-stated discovery: Found while ongoingContained same day
Attack vector: Unknown
MITRE ATT&CK: T1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: External
Regulator citations: Provided written notice of this incident to other state regulators where required

During the incident: Removed the spam
Launched an investigation to determine the nature of the access
Hired a third party forensic investigator to supplement its investigation
Began mailing notice letters to potentially affected individuals
Providing potentially affected individuals with information on how to better protect against identity theft and fraud
Providing written notice of this incident to other state regulators where required
Increased the security of our information technology network
Changes made: Increased the security of our information technology network
Providing potentially affected individuals with information on how to better protect against identity theft and fraud
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 18 weeks(128 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Montana State AGJun 3 · first

New Hampshire State AG+3d

Massachusetts State AG+3d

California State AG+3d

Washington State AG+3d · this page

South Carolina State AG+7d

Pattern: first filing Jun 3 (MT), last Jun 10 (SC) — a 7-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachM9623.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 6, 2016
Raw hash: 8b40f9eb2277f73530dfbab911817c753ce9e21faa3b12f4f1b23871a280885a

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityLewis Brisbois Bisgaard & Smith, PLLC

Victim entityEmpathia

Incidentdiscovered Jan 30, 2016

Stated responseRemoved the spam

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com