AccidentalTechnologyFinancial ServicesInformationMisconfigurationData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

Systeme Software, Inc.

bd_f6753fcb7c98fc53 · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 7, 2018

Filed

Jun 7, 2018

To disclose

4 weeks

Affected

22state residents only

Linked

4 filings

Confidence

66%

Full breach record for Systeme Software, Inc. →

Systeme Software, Inc. notified the NH AG of a data security incident affecting 22 NH residents. From Sept 2017 to May 7, 2018, customer PII (names, addresses, SSNs) was saved to a test server. Google crawled the server, making data searchable. One individual accessed their own file on May 7, 2018. Systeme took the server offline, requested Google cache removal, and offered 1 year of Experian IdentityWorks.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 248 days

discovery → filing · 4 weeks / 31 days

Sep 1, 2017

Begins

May 7, 2018

Discovered

Jun 7, 2018

Filed

vs. sector median

7 wks faster

This filing is one of 4 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Montana State AGbd_0b62479e3db40a4a2018-06-07Candidate
California State AGbd_a83074a50800ed5c2018-06-07Verified
Massachusetts State AGbd_acd7315f40e109cc2018-06-08 · +1dVerified

Name: Systeme Software, Inc.
norm: systeme software
Domain: systemesoftware.com

Name: Systeme Software, Inc.
norm: systeme software
Domain: systemesoftware.com
Industry: TechnologyllmFinancial Servicesllm

Discovered: May 7, 2018
Breach occurred: Sep 1, 2017 – May 7, 2018
Undetected for: 248 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 8, 2018
Affected individuals: 22state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Misconfiguration
MITRE ATT&CK: T1190 Exploit Public-Facing Application
Threat actor: External
Regulator citations: Notified New Hampshire Attorney General
Initial access: exploit_public_facing

During the incident: Took the server offline
Took further steps to ensure that any information that was “cached” within the Google search engine was removed entirely
Working with experts to ensure that the information is, indeed, offline
Began the process of determining which individuals’ files were maintained on the server at issue
Sought the assistance of the National Insurance Producer Registry (“NIPR”) to obtain the individuals’ addresses
Offering a complimentary membership of Experian’s® IdentityWorksTM
Changes made: Took the server at issue offline
Made sure that Google deleted any “cached” information within its servers
Offering a complimentary membership of Experian’s® IdentityWorksTM
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 4 weeks(31 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Montana State AGJun 7 · first

California State AGJun 7 · first

New Hampshire State AGJun 7 · first · this page

Massachusetts State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/systeme-20180607.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 7, 2018
Raw hash: dd67856bd03c55db94f6de093a0b6b741e2ade139954cc33232904e83eb8ddce

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entitySysteme Software, Inc.

Victim entitySysteme Software, Inc.

Incidentdiscovered May 7, 2018

Stated responseTook the server offline

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov