HackingRetail & ConsumerRetailCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumContained

Water Pro Inc.

bd_f5b5f00a95d0ad35 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 9, 2025

Filed

May 21, 2025

To disclose

14 weeks

Affected

Not disclosed

Linked

5 filings

Confidence

68%

Full breach record for Water Pro Inc. →

Water Pro Inc DBA Culligan Water Conditioning experienced unauthorized access to an internal server, discovered on February 9, 2025. Potentially exposed data included names, addresses, Social Security numbers, and banking information. The company engaged forensic experts, enhanced security protocols, and provided 12 months of credit monitoring and fraud assistance to affected individuals.

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Vermont clock✗ VT AG >45 bday14 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

discovery → filing · 14 weeks / 101 days

Feb 9, 2025

Discovered

May 21, 2025

Filed

vs. sector median

+5 wks slower

This filing is one of 5 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Nebraska State AGbd_3fd6549e933f3d002025-05-21Verified
Delaware State AGbd_79841666edef55142025-05-21Verified
Indiana State AGbd_b8cb342d7ce5c6032025-05-21Verified
Iowa State AGbd_d8f9b018604ab9c22025-05-19 · +2dCandidate

Name: Water Pro Inc.
norm: water pro
Domain: waterpro-inc.com

Name: Water Pro Inc.
norm: water pro
Domain: waterpro-inc.com
Also named: Water Pro Incdba oflegal entity
Culligan Water Conditioningdba oftrade name
Industry: Retail & Consumerllm

Discovered: Feb 9, 2025
Materiality determined: —
Notification sent: May 19, 2025
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDFinancial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing Application
Threat actor: External
Initial access: exploit_public_facing

During the incident: Engaged outside expert assistance to help us investigate, evaluate and respond to the situation
Made immediate enhancements to our systems, security and practices
Engaged appropriate experts to assist us in conducting a full review of our security practices and systems
Provided access to Single Bureau Credit Monitoring/Single Bureau Credit Report/Single Bureau Credit Score services at no charge
Provided proactive fraud assistance through Cyberscout, a TransUnion company
Changes made: Made immediate enhancements to our systems, security and practices
Engaged appropriate experts to assist us in conducting a full review of our security practices and systems to ensure that enhanced security protocols are in place going forward
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 14 weeks(101 days from discovery to filing)
Compliance flags: VT AG >45 bday
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Iowa State AGMay 19 · first

Nebraska State AG+2d

Delaware State AG+2d

Indiana State AG+2d

Vermont State AG+2d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ago.vermont.gov/document/2025-05-21-water-pro-data-breach-notice-consumers
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 21, 2025
Raw hash: 3c8e164029534127bdde29aa757a1b572f73f93922dd1a69161dc97d9dc5658c

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityWater Pro Inc.

Victim entityWater Pro Inc.

Incidentdiscovered Feb 9, 2025

Stated responseEngaged outside expert assistance to help us investigate, evaluate and respond to the situation

ComplianceVT AG >45 bday

Extraction provenanceno artifact recorded

Source provenanceago.vermont.gov