HackingRetail & ConsumerRetailPhishingStolen CredentialsCustomer Data InvolvedEmployee Data InvolvedTargetedIdentity (basic)Government IDHealth (basic)CriticalContained

Monro, Inc.

bd_eea3ee925e08d5fd · schema v1 · pii pii-v1

Severity

Critical

Discovered

Nov 29, 2024

Filed

Mar 25, 2025

To disclose

17 weeks

Affected · nationwide

112,4581,434 in this filing

Linked

11 filings

Confidence

66%

Full breach record for Monro, Inc. →2 incidents on file

Monro, Inc. reported an external system breach (hacking) affecting 112,458 individuals, including 1,434 Maine residents. The incident involved unauthorized access to an employee's email account, exposing names, SSNs, DOBs, and some health information. Breach occurred Nov 21, 2024; discovered Nov 29, 2024. Notifications sent March 21, 2025, offering 12 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Nov 29, 2024 → Filed with AG Mar 25, 2025116d ✗ ME AG >90d17 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 8 days

discovery → filing · 17 weeks / 116 days

Nov 21, 2024

Begins

Nov 29, 2024

Discovered

Mar 25, 2025

Filed

vs. sector median

+9 wks slower

This filing is one of 11 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Vermont State AGbd_098cf4205b448a912025-03-25Verified
Massachusetts State AGbd_c8b2973a6792f7822025-03-25Verified
South Carolina State AGbd_3ac2d54b4965ee762025-03-26 · +1dVerified
New Hampshire State AGbd_688c27eeb1e682da2025-03-24 · +1dVerified

Show 6 more filings ↓up to 24d gap

Rhode Island State AGbd_40d944e1175487512025-03-27 · +2dVerified
Indiana State AGbd_3909ba1739d123c42025-03-21 · +4dVerified
Delaware State AGbd_81844f5cb8cb5b782025-03-21 · +4dVerified
California State AGbd_f9efcb8fd813b56c2025-03-21 · +4dVerified
Maryland State AGbd_597f39e11b1b76062025-03-20 · +5dVerified
Illinois State AGbd_31e308004c755e6d2025-03-01 · +24dVerified

Name: Monro, Inc.
norm: monro

Name: Monro, Inc.
norm: monro
Industry: Retail & Consumerllm

Discovered: Nov 29, 2024
Breach occurred: Nov 21, 2024
Undetected for: 8 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 21, 2025
Affected individuals: 112,458state + nationwide
Data types: Identity (basic)Government IDHealth (basic)
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Filed notice with Maine Attorney General
Initial access: phishing_link

During the incident: Engaged in increased user training to further protect our e-mail environment
Changing passwords
Modifying internal e-mail settings and controls
Offering complimentary access to Experian IdentityWorks for 12 months
Changes made: Changing passwords
Modifying internal e-mail settings and controls
Engaging in increased user training
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 weeks(116 days from discovery to filing)
Compliance flags: ME AG >90d · 116dME resident >60d · 112dME CRA notice due
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Nov 29, 2024
→ Filed with AG: Mar 25, 2025
116d 90 days ME AG >90d
Maine
Discovered: Nov 29, 2024
→ Notified: Mar 21, 2025
112d 60 days (analyst band; statutory cap is 30 days) ME resident >60d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Nov 29, 2024 → Filed with AG: Mar 25, 2025	116d	90 days	ME AG >90d
Maine	Discovered: Nov 29, 2024 → Notified: Mar 21, 2025	112d	60 days (analyst band; statutory cap is 30 days)	ME resident >60d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 11 states

View merged incident ↗

Illinois State AGMar 1 · first

Maryland State AG+19d

Indiana State AG+20d

Delaware State AG+20d

California State AG+20d

New Hampshire State AG+23d

Vermont State AG+24d

Massachusetts State AG+24d

Maine State AG+24d · this page

South Carolina State AG+25d

Rhode Island State AG+26d

Pattern: first filing Mar 1 (IL), last Mar 27 (RI) — a 26-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/ec3e23fb-4981-43ed-be7d-7aedcac21775.html
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 25, 2025
Raw hash: 2bc47cf8c845ce9be3d842885c8d42868e3ee66010337b08c3c5312d81150ff9

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityMonro, Inc.

Victim entityMonro, Inc.

Incidentdiscovered Nov 29, 2024

Stated responseEngaged in increased user training to further protect our e-mail environment

ComplianceME AG >90d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov