Social EngineeringRetail & ConsumerRetailPhishingStolen CredentialsTargetedCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDHealth (basic)HighContained

Monro, Inc.

bd_3ac2d54b4965ee76 · schema v1 · pii pii-v1

Severity

High

Discovered

Nov 1, 2024

Filed

Mar 26, 2025

To disclose

21 weeks

Affected

2,821state residents only

Linked

11 filings

Confidence

65%

Full breach record for Monro, Inc. →2 incidents on file

Monro, Inc. notified South Carolina regulators of a security incident in late 2024 involving unauthorized access to an employee's email mailbox. The incident, likely stemming from phishing, exposed names, SSNs, DOBs, and some employee health data. Monro is offering 12 months of credit monitoring. A specific count of 975 affected individuals was noted for Rhode Island residents.

J jump to incidentP pin to compareR raw source

South Carolina clock✓ SC CRA notice due21 weeks discovery → filing

⚠ occurrence dateThe stored discovery date equals the breach OCCURRENCE date. Detection is normally later, so this OVERSTATES the delay — a 'late' verdict here may not be real.

Incident timeline

discovery → filing · 21 weeks / 145 days

Nov 1, 2024

Begins

Nov 1, 2024

Discovered

Mar 26, 2025

Filed

vs. sector median

+13 wks slower

This filing is one of 11 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Rhode Island State AGbd_40d944e1175487512025-03-27 · +1dVerified
Vermont State AGbd_098cf4205b448a912025-03-25 · +1dVerified
Massachusetts State AGbd_c8b2973a6792f7822025-03-25 · +1dVerified
Maine State AGbd_eea3ee925e08d5fd2025-03-25 · +1dCandidate

Show 6 more filings ↓up to 25d gap

New Hampshire State AGbd_688c27eeb1e682da2025-03-24 · +2dVerified
Indiana State AGbd_3909ba1739d123c42025-03-21 · +5dVerified
Delaware State AGbd_81844f5cb8cb5b782025-03-21 · +5dVerified
California State AGbd_f9efcb8fd813b56c2025-03-21 · +5dVerified
Maryland State AGbd_597f39e11b1b76062025-03-20 · +6dVerified
Illinois State AGbd_31e308004c755e6d2025-03-01 · +25dVerified

Name: Monro, Inc.
norm: monro

Name: Monro, Inc.
norm: monro
Industry: Retail & Consumerllm

Discovered: Nov 1, 2024
Breach occurred: Nov 1, 2024 – Nov 30, 2024
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 21, 2025
Affected individuals: 2,821state-resident count only
Data types: Identity (basic)Government IDHealth (basic)
Data elements: Social Security numberDate of birth
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Initial access: phishing_link

During the incident: Changing passwords
Modifying internal e-mail settings and controls
Engaging in increased user training
Offering complimentary access to Experian Identity Works for 12 months
Changes made: Modifying internal e-mail settings and controls
Engaging in increased user training to further protect our e-mail environment
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 21 weeks(145 days from discovery to filing)
Compliance flags: SC CRA notice due
Discovery-date grounding: occurrence dateThe stored discovery date equals the breach OCCURRENCE date. Detection is normally later, so this OVERSTATES the delay — a 'late' verdict here may not be real.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 11 states

View merged incident ↗

Illinois State AGMar 1 · first

Maryland State AG+19d

Indiana State AG+20d

Delaware State AG+20d

California State AG+20d

New Hampshire State AG+23d

Vermont State AG+24d

Massachusetts State AG+24d

Maine State AG+24d

South Carolina State AG+25d · this page

Rhode Island State AG+26d

Pattern: first filing Mar 1 (IL), last Mar 27 (RI) — a 26-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://consumer.sc.gov/sites/consumer/files/Documents/Security%20Breach%20Notices/2025/MonroInc.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 26, 2025
Raw hash: ab36cfb74a9abfe32f917290774298dd4fbbeb1a98b70753f6eaf33dd0863f78

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityMonro, Inc.

Victim entityMonro, Inc.

Incidentdiscovered Nov 1, 2024

Stated responseChanging passwords

ComplianceSC CRA notice due

Extraction provenanceno artifact recorded

Source provenanceconsumer.sc.gov