HackingRetail & ConsumerRetailStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDFinancial accountFinancial credentialsPIIMediumResolved

Farmer Bros. Co.

bd_ee79be11195f6058 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 18, 2018

Filed

Dec 11, 2018

To disclose

12 weeks

Affected

28state residents only

Linked

4 filings

Confidence

66%

Farmer Bros. Co. notified Montana residents of a September 2018 cyber incident where unauthorized third parties accessed company email accounts. The investigation revealed that some accounts contained PII and financial data, including SSNs, driver's licenses, and payment card details. While it was undetermined if data was copied, the company offered 12 months of credit monitoring and identity theft protection services.

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Incident timeline

discovery → filing · 12 weeks / 84 days

Sep 18, 2018

Discovered

Dec 11, 2018

Filed

vs. sector median

+4 wks slower

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

California State AGbd_17d44ae703b94bf82018-12-11Candidate
Massachusetts State AGbd_b8c846cc92e3c7d52018-12-11Verified
New Hampshire State AGbd_1e968336bfc461f72018-12-07 · +4dVerified

Name: Farmer Bros. Co.
norm: farmer bros
Domain: farmerbros.com

Name: Farmer Bros. Co.
norm: farmer bros
Domain: farmerbros.com
Industry: Retail & Consumerllm

Discovered: Sep 18, 2018
Materiality determined: —
Notification sent: Dec 11, 2018
Affected individuals: 28state-resident count only
Data types: Identity (basic)Government IDFinancial accountFinancial credentialsPII
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: ExternalFinancial
Initial access: valid_credentials

During the incident: Conducted a thorough investigation through a nationally-recognized cyber incident response team
Offering identity theft protection services through ID Experts
Offering 12 months of credit and CyberScan monitoring
Offering a $1,000,000 insurance reimbursement policy
Offering fully managed identity theft recovery services
Changes made: Taken measures to enhance the protections of our company email accounts against access by unauthorized individuals
Working to further improve the security of the Farmer Brothers network and data systems
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 12 weeks(84 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

New Hampshire State AGDec 7 · first

California State AG+4d

Massachusetts State AG+4d

Montana State AG+4d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/Farmer-Bros.-Co..pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 11, 2018
Raw hash: d9b655077d47926b26c6f3e30f79e3e295aa11ab9598324c1a16094ecc04a336

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityFarmer Bros. Co.

Victim entityFarmer Bros. Co.

Incidentdiscovered Sep 18, 2018

Stated responseConducted a thorough investigation through a nationally-recognized cyber incident response team

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov