HackingRetail & ConsumerRetailStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDFinancial accountFinancial credentialsMediumContained

Farmer Bros. Co.

bd_1e968336bfc461f7 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 18, 2018

Filed

Dec 7, 2018

To disclose

11 weeks

Affected

3state residents only

Linked

4 filings

Confidence

67%

Farmer Bros. Co. notified the NH AG of unauthorized access to multiple email accounts on Sept 18, 2018. Investigation confirmed PII (SSN, DL, name) of 3 NH residents was stored in affected systems. Notifications mailed Dec 11, 2018. Remediation included password resets and enhanced email security.

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Incident timeline

discovery → filing · 11 weeks / 80 days

Sep 18, 2018

Discovered

Dec 7, 2018

Filed

vs. sector median

+4 wks slower

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

California State AGbd_17d44ae703b94bf82018-12-11 · +4dCandidate
Massachusetts State AGbd_b8c846cc92e3c7d52018-12-11 · +4dVerified
Montana State AGbd_ee79be11195f60582018-12-11 · +4dVerified

Name: Farmer Bros. Co.
norm: farmer bros
Domain: farmerbros.com

Name: Farmer Bros. Co.
norm: farmer bros
Domain: farmerbros.com
Industry: Retail & Consumerllm

Discovered: Sep 18, 2018
Materiality determined: —
Notification sent: Dec 11, 2018
Affected individuals: 3state-resident count only
Data types: Identity (basic)Government IDFinancial accountFinancial credentials
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney General
Initial access: valid_credentials

During the incident: Reset the passwords for the affected email accounts
Implemented stronger password policies
Working to improve the security of its network and data
Enhance the protections of FBC's company email accounts
Educating its employees on measures they can take to ensure the protection of sensitive personal information
Engaged a nationally-recognized cyber incident response team
Changes made: Implemented stronger password policies
Working to improve the security of its network and data
Enhance the protections of FBC's company email accounts
Educating its employees on measures they can take to ensure the protection of sensitive personal information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(80 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

New Hampshire State AGDec 7 · first · this page

California State AG+4d

Massachusetts State AG+4d

Montana State AG+4d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/farmer-bros-20181207.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 7, 2018
Raw hash: 69f09dc86a8f740c84faf4380540a5e14080e51c32435db3a36507cc6bb01d59

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityFarmer Bros. Co.

Victim entityFarmer Bros. Co.

Incidentdiscovered Sep 18, 2018

Stated responseReset the passwords for the affected email accounts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov