MalwareTechnologyHealthcareInformationRansomwareRansom DemandedCustomer Data InvolvedIdentity (basic)Government IDFinancial accountHealth (basic)MediumContained

Gaia Software LLC

bd_e8f5e0199c84c014 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 5, 2024

Filed

Jun 28, 2024

To disclose

21 weeks

Affected

Not disclosed

Linked

7 filings

Confidence

65%

Full breach record for Gaia Software LLC →2 incidents on file

Gaia Software, LLC, a third-party software provider for AMERICARE RENAL CENTER LLC HD, disclosed a cybersecurity incident detected on February 5, 2024. An unauthorized third party attempted to infiltrate Gaia's network and demand a ransom. The investigation concluded on April 19, 2024. Potential exposure includes names, addresses, DOBs, SSNs, health insurance, and health information. Gaia engaged external experts and offers 12 months of credit monitoring.

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Vermont clock✗ VT AG >45 bday21 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

discovery → filing · 21 weeks / 144 days

Feb 5, 2024

Discovered

Jun 28, 2024

Filed

vs. sector median

+2 wks slower

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

New Hampshire State AGbd_8fcedc3d23ee23b02024-06-28Verified
Massachusetts State AGbd_96830e28db2788962024-06-28Verified
Indiana State AGbd_ec3e0ad62243d3052024-06-28Verified
Maine State AGbd_ee00f47ec9a92fe72024-06-28Verified

Show 2 more filings ↓up to 63d gap

Illinois State AGbd_ff253cef1f952f382024-06-01 · +27dVerified
Montana State AGbd_13756db037dce6f42024-08-30 · +63dVerified

Name: Gaia
norm: gaia
Domain: gaia.com

Name: Gaia Software LLC
norm: gaia software
Industry: TechnologyllmHealthcarellm

Discovered: Feb 5, 2024
Materiality determined: —
Notification sent: Jun 28, 2024
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDFinancial accountHealth (basic)
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1190 Exploit Public-Facing Application
Threat actor: ExternalFinancial
Initial access: exploit_public_facing

During the incident: Engaged external cybersecurity experts
Providing access to Single Bureau Credit Monitoring/Single Bureau Credit Report/Single Bureau Credit Score services at no charge
Providing proactive fraud assistance
Reviewed and taken steps to enhance its policies and procedures relating to the security of its systems
Enhanced information life cycle management
Changes made: Implementing additional safeguards and enhanced security measures
Enhanced policies and procedures relating to the security of its systems
Enhanced information life cycle management
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 21 weeks(144 days from discovery to filing)
Compliance flags: VT AG >45 bday
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 7 states

View merged incident ↗

Illinois State AGJun 1 · first

New Hampshire State AG+27d

Massachusetts State AG+27d

Indiana State AG+27d

Maine State AG+27d

Vermont State AG+27d · this page

Montana State AG+90d

Pattern: first filing Jun 1 (IL), last Aug 30 (MT) — a 90-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ago.vermont.gov/document/2024-06-28-gaia-software-data-breach-notice-consumers
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 28, 2024
Raw hash: 5391468a036ca8cd6198eae078ccb93167673265c317c912d8ce1a5386902ea1

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityGaia

Victim entityGaia Software LLC

Incidentdiscovered Feb 5, 2024

Stated responseEngaged external cybersecurity experts

ComplianceVT AG >45 bday

Extraction provenanceno artifact recorded

Source provenanceago.vermont.gov