MalwareHealthcareTechnologyHealthcareRansomwareRansom DemandedBusiness Associate (HIPAA)Customer Data InvolvedPHIIdentity (basic)Government IDFinancial accountMediumContained

Gaia Software LLC

bd_8fcedc3d23ee23b0 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 5, 2024

Filed

Jun 28, 2024

To disclose

21 weeks

Affected

3state residents only

Linked

7 filings

Confidence

67%

Full breach record for Gaia Software LLC →2 incidents on file

Gaia Software, LLC, a provider of electronic medical records and billing services, detected a ransomware attack on February 5, 2024. An unauthorized third party infiltrated the network and demanded ransom. Gaia secured its systems and engaged forensic investigators. The investigation concluded on April 19, 2024. Three New Hampshire residents were potentially affected. Gaia offered free credit monitoring and identity theft protection. No evidence of data misuse was found.

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Incident timeline

discovery → filing · 21 weeks / 144 days

Feb 5, 2024

Discovered

Jun 28, 2024

Filed

vs. sector median

+8 wks slower

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

Massachusetts State AGbd_96830e28db2788962024-06-28Verified
Vermont State AGbd_e8f5e0199c84c0142024-06-28Candidate
Indiana State AGbd_ec3e0ad62243d3052024-06-28Verified
Maine State AGbd_ee00f47ec9a92fe72024-06-28Verified

Show 2 more filings ↓up to 63d gap

Illinois State AGbd_ff253cef1f952f382024-06-01 · +27dVerified
Montana State AGbd_13756db037dce6f42024-08-30 · +63dVerified

Name: Gaia
norm: gaia
Domain: gaia.com

Name: Gaia Software LLC
norm: gaia software
Industry: HealthcarellmTechnologyllm

Discovered: Feb 5, 2024
Materiality determined: —
Notification sent: Jun 28, 2024
Affected individuals: 3state-resident count only
Data types: PHIIdentity (basic)Government IDFinancial account
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for Impact
Threat actor: ExternalFinancial
Regulator citations: Notified the New Hampshire Attorney General

During the incident: Secured its network environment
Launched a thorough investigation
Engaged independent IT security and forensic investigators
Worked with law enforcement to help respond to the incident
Worked with cybersecurity experts to review all policies and procedures relating to the security of its systems
Implemented a call center that will assist individuals with questions they may have regarding the incident and credit monitoring offering
Changes made: Offered free credit monitoring and identity theft protection through Cyberscout, a TransUnion company
Provided proactive fraud assistance
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 21 weeks(144 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 7 states

View merged incident ↗

Illinois State AGJun 1 · first

Massachusetts State AG+27d

Vermont State AG+27d

Indiana State AG+27d

Maine State AG+27d

New Hampshire State AG+27d · this page

Montana State AG+90d

Pattern: first filing Jun 1 (IL), last Aug 30 (MT) — a 90-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/gaia-software-20240628.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 28, 2024
Raw hash: d909b0ca692e368ca063db7e34697bb774748c9dec0014dfd0e2406f1c124a1f

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityGaia

Victim entityGaia Software LLC

Incidentdiscovered Feb 5, 2024

Stated responseSecured its network environment

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov