HackingHealthcareTechnologyHealthcareStolen CredentialsEmail MisuseCustomer Data InvolvedTargetedIdentity (basic)Government IDPHIHealth (basic)MediumContained

INOGEN, INC.

bd_e0b3af7103bb31b2 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 14, 2018

Filed

Apr 13, 2018

To disclose

4 weeks

Affected

518state residents only

Linked

7 filings

Confidence

69%

Full breach record for INOGEN, INC. →

Inogen, Inc. notified Washington AG of unauthorized access to an employee email account on March 14, 2018. The incident exposed customer PII including names, addresses, DOBs, Medicare IDs, and health data. 518 Washington residents were notified on April 13, 2018. Inogen engaged forensic investigators, reset passwords, implemented MFA, and offered 12 months of credit monitoring.

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Incident timeline

discovery → filing · 4 weeks / 30 days

Mar 14, 2018

Discovered

Apr 13, 2018

Filed

vs. sector median

8 wks faster

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

New Hampshire State AGbd_5913eb0d6657b7c92018-04-13Verified
Oregon State AGbd_a3772efe9f56a94e2018-04-13Verified
Montana State AGbd_a6a9be25c11a86922018-04-13Verified
Massachusetts State AGbd_b07a5f4b5f221bc42018-04-13Verified

Show 2 more filings ↓up to 4d gap

California State AGbd_d3827126424f382b2018-04-13Verified
HHS OCRbd_18bf03ad634675662018-04-17 · +4dVerified

Name: Lewis Brisbois Bisgaard & Smith, PLLC
norm: lewis brisbois bisgaard smith

Name: INOGEN, INC.
norm: inogen
Industry: HealthcarellmTechnologyllm

Discovered: Mar 14, 2018
Materiality determined: —
Notification sent: Apr 13, 2018
Affected individuals: 518state-resident count only
Data types: Identity (basic)Government IDPHIHealth (basic)
Data elements: Medical informationHealth insurance IDNameDate of birth
WA-stated cause: Unauthorized Access
WA-stated duration: lifecycle Unknowndexposure Unknownd
WA-stated discovery: Found after the fact
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notified Washington Attorney General
Initial access: valid_credentials

During the incident: Required all email users to change their passwords
Implemented multi-factor authentication for remote email access
Launched an investigation
Engaged a leading forensics firm
Reducing administrative access to Outlook 365
Changing all user and administrative passwords
Changes made: Implemented multi-factor authentication for remote email access
Reduced administrative access to Outlook 365
Changed all user and administrative passwords
Offering identity theft protection services for a period of twelve (12) months at no cost through ID Experts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 4 weeks(30 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 6 states

View merged incident ↗

New Hampshire State AGApr 13 · first

Oregon State AGApr 13 · first

Montana State AGApr 13 · first

Massachusetts State AGApr 13 · first

California State AGApr 13 · first

Washington State AGApr 13 · first · this page

HHS OCR+4d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachM9563.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 13, 2018
Raw hash: a4ad00fec36c8059bac91940b85626b72c460bff939e1ee7bfdcdd6579573802

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityLewis Brisbois Bisgaard & Smith, PLLC

Victim entityINOGEN, INC.

Incidentdiscovered Mar 14, 2018

Stated responseRequired all email users to change their passwords

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com