HackingRetail & ConsumerRetailStolen CredentialsCustomer Data InvolvedIdentity (basic)Financial accountLowContained

MACY'S, INC.

bd_df0d139238bc78a5 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jun 11, 2018

Filed

Jul 2, 2018

To disclose

21 days

Affected

Not disclosed

Linked

6 filings

Confidence

64%

All records for MACY'S, INC. →5 incidents on file

Account takeover notice

MACY'S, INC. notified customers of unauthorized access to their accounts. The filing says: “We believe the third party obtained these customer usernames and passwords from a source other than Macy’s.”

Macy's detected unauthorized access to customer online profiles on June 11, 2018, using valid usernames and passwords obtained from an external source. The unauthorized access occurred between April 26 and June 12, 2018. Affected data included names, addresses, phone numbers, email addresses, birthdays, and credit/debit card numbers with expiration dates. Macy's blocked affected profiles, reported card numbers to issuers, and offered 12 months of identity protection.

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California clockDiscovered Jun 11, 2018 → Notified Jun 27, 201816d ✓ CA 60-day OK21 days discovery → filing

Incident timeline

undetected · 46 days

discovery → filing · 21 days

Apr 26, 2018

Begins

Jun 11, 2018

Discovered

Jul 2, 2018

Filed

vs. sector median

7 wks faster

This filing is one of 6 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Montana State AGbd_394c9bfca4d45f0d2018-07-02Verified
New Hampshire State AGbd_5df1dd8fcc86bf932018-07-02Verified
Massachusetts State AGbd_aafec7407e6af25a2018-07-02Verified
Oregon State AGbd_d0d676c1d1a62f7f2018-07-03 · +1dVerified

Show 1 more filing ↓up to 1d gap

Washington State AGbd_1b586ea053ae9b1e2018-07-01 · +1dCandidate

Name: MACY'S, INC.
norm: macy s
Domain: macys.com

Name: MACY'S, INC.
norm: macy s
Domain: macys.com
Industry: Retail & Consumernaics map

Discovered: Jun 11, 2018
Account access: Apr 26, 2018 – Jun 12, 2018
Undetected for: 46 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 27, 2018
Affected individuals: Not disclosed
Data types: Identity (basic)Financial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Initial access: valid_credentials

During the incident: Immediately began an investigation
Blocked profiles where we believe there was suspicious login activity
Reported relevant debit and credit card numbers to Visa, Mastercard, American Express, and Discover
Added additional security rules around website login
Changes made: Providing 12 months of AllClear ID identity protection services at no cost
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 21 days(21 days from discovery to filing)
Compliance flags: CA 60-day OK · 16d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.
Clock breakdown: Statute Window Elapsed Threshold Status
California
Discovered: Jun 11, 2018
→ Notified: Jun 27, 2018
16d 60 days (analyst band, pre-2026 discoveries) CA 60-day OK

Statute	Window	Elapsed	Threshold	Status
California	Discovered: Jun 11, 2018 → Notified: Jun 27, 2018	16d	60 days (analyst band, pre-2026 discoveries)	CA 60-day OK

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Washington State AGJul 1 · first

Montana State AG+1d

New Hampshire State AG+1d

Massachusetts State AG+1d

California State AG+1d · this page

Oregon State AG+2d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-137613
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 2, 2018
Raw hash: 9aaddbd1cbdaaf90d34f85c26fb7926e930a005e3bdd0664a3f5b9ab691a4f3b

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityMACY'S, INC.

Victim entityMACY'S, INC.

Incidentdiscovered Jun 11, 2018

Stated responseImmediately began an investigation

ComplianceCA 60-day OK

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov