DisclosureLens
HackingRetail & ConsumerRetailStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Financial accountLowContained

MACY'S, INC.

bd_394c9bfca4d45f0d · schema v1 · pii pii-v1

Severity

Low

Discovered

Jun 11, 2018

Filed

Jul 2, 2018

To disclose

21 days

Affected

136state residents only

Linked

6 filings

Confidence

65%
All records for MACY'S, INC. →5 incidents on file

Account takeover notice

MACY'S, INC. notified customers of unauthorized access to their accounts. The filing says: “Because we believe that the unauthorized third party used your valid username and password to login to your profile and the third party obtained your credentials from a source other than Macy’s, we strongly encourage you to change your password for any online account for which you used the same username and password.”

Macy's, Inc. disclosed that an unauthorized third party used valid customer usernames and passwords to access online profiles between April 26 and June 12, 2018. The attacker accessed names, addresses, phone numbers, emails, birthdays, and payment card numbers. Macy's blocked affected profiles, reported card numbers to major networks, and offered 12 months of identity protection services.

Incident timeline

undetected · 46 days
discovery → filing · 21 days

Apr 26, 2018

Begins

Jun 11, 2018

Discovered

Jul 2, 2018

Filed

vs. sector median

7 wks faster

This filing is one of 6 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Show 1 more filing ↓up to 1d gap

Filing propagation · 6 filings · 6 states

View merged incident ↗

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.