HackingFinancial ServicesFinanceVulnerability ExploitSupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

THE PRUDENTIAL INSURANCE COMPANY OF AMERICA

bd_dbaeb4759ee6cddb · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 31, 2023

Filed

Jul 31, 2023

To disclose

9 weeks

Affected

Not disclosed

Linked

6 filings

Confidence

65%

Full breach record for THE PRUDENTIAL INSURANCE COMPANY OF AMERICA →42 incidents on file

The Prudential Insurance Company of America reported a data breach affecting some of its customers' information held by third-party vendor Pension Benefit Information, LLC (PBI). An unauthorized third party exploited a vulnerability in PBI's MOVEit Transfer software, accessing servers on May 29-30, 2023, and downloading data. Affected data included names, addresses, dates of birth, phone numbers, and Social Security numbers. PBI patched servers, notified law enforcement, and offered 24 months of credit monitoring.

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Incident timeline

undetected · 2 days

discovery → filing · 9 weeks / 61 days

May 29, 2023

Begins

May 31, 2023

Discovered

Jul 31, 2023

Filed

vs. sector median

on median

This filing is one of 6 about the same incident.View merged incident

Part of Pension Benefit Information, LLC supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Oregon State AGbd_3b84a61cb67351642023-07-31Verified
Maine State AGbd_7e688073d09fd3152023-07-31Verified
Indiana State AGbd_ab3c1679c65fc3c52023-07-31Verified
Massachusetts State AGbd_b04e2b9f1906c3aa2023-07-31Verified

Show 1 more filing ↓up to 4d gap

Washington State AGbd_0b4a2cab983724fa2023-07-27 · +4dCandidate

Name: THE PRUDENTIAL INSURANCE COMPANY OF AMERICA
norm: the prudential insurance company of america
Domain: prudential.com

Name: THE PRUDENTIAL INSURANCE COMPANY OF AMERICA
norm: the prudential insurance company of america
Domain: prudential.com
Industry: Financial Servicesllm

Discovered: May 31, 2023
Breach occurred: May 29, 2023 – May 30, 2023
Undetected for: 2 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)Government ID
Data elements: Social Security numberDate of birth
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1041 Exfiltration Over C2 ChannelT1195 Supply Chain Compromise
Threat actor: External
Third party: via Pension Benefit Information, LLC
Initial access: supply_chain

During the incident: Launched an investigation into the nature and scope of the impact on our systems
Conducted a manual review of our records to confirm the identities of individuals potentially affected
Patched servers
Assessed the security of our systems
Notified potentially affected customers and individuals associated with those customers
Notified law enforcement
Changes made: Reviewing and enhancing our information security policies and procedures
Offering 24 months of complimentary credit monitoring and identity restoration services through Kroll
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 weeks(61 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Washington State AGJul 27 · first

Oregon State AG+4d

Maine State AG+4d

Indiana State AG+4d

Massachusetts State AG+4d

California State AG+4d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-571119
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 31, 2023
Raw hash: 54c81966228b01e197c1cb587e39f08c31d6ecf009f7fc3e169a0f017e0794a2

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityTHE PRUDENTIAL INSURANCE COMPANY OF AMERICA

Victim entityTHE PRUDENTIAL INSURANCE COMPANY OF AMERICA

Incidentdiscovered May 31, 2023

Stated responseLaunched an investigation into the nature and scope of the impact on our systems

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov