HackingRetail & ConsumerRetailStolen CredentialsData ExfiltratedCustomer Data InvolvedDelayed DiscoveryIdentity (basic)Government IDMediumContained

STANLEY STEEMER INTERNATIONAL, INC.

bd_d568c7592b3fc87b · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 6, 2023

Filed

Nov 15, 2023

To disclose

36 weeks

Affected

13state residents only

Linked

10 filings

Confidence

66%

Full breach record for STANLEY STEEMER INTERNATIONAL, INC. →3 incidents on file

Stanley Steemer International, Inc. notified New Hampshire residents on November 15, 2023, of a cybersecurity incident involving unauthorized network access between February 10 and March 6, 2023. The breach affected approximately 431 individuals nationwide, including 13 in New Hampshire and 431 in Rhode Island. Personal information potentially compromised included names, addresses, and government IDs. Stanley Steemer engaged forensic specialists, notified law enforcement, and provided 24 months of credit monitoring via Experian.

J jump to incidentP pin to compareR raw source

Leak gap clock✗ Leak >180d36 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 24 days

discovery → filing · 36 weeks / 254 days

Feb 10, 2023

Begins

Mar 6, 2023

Discovered

Nov 15, 2023

Filed

vs. sector median

+29 wks slower

This filing is one of 10 about the same incident.View merged incident

A leak claim by play about this victim predates this filing by 254 days.View originating leak claim

Linked disclosures

Why this link?

Regulatory filings (9) · sorted by filing gap

California State AGbd_09ac96c0e7cd5b542023-11-15Verified by operator
Montana State AGbd_12ed83adaf40da322023-11-15Verified
Maine State AGbd_378cc04dcf8f81d22023-11-15Verified
Massachusetts State AGbd_4506e5e99cd3f6042023-11-15Verified

Show 5 more filings ↓up to 40d gap

Oregon State AGbd_857ca81cf32921ff2023-11-15Verified
Maine State AGbd_124121350ffce3812023-12-04 · +19dVerified
California State AGbd_4e3cbb7c9383fe652023-12-04 · +19dVerified by operator
New Hampshire State AGbd_ef8780657ec397262023-12-04 · +19dVerified by operator
Washington State AGbd_eec415b3451351762023-10-06 · +40dVerified by operator

Name: STANLEY STEEMER INTERNATIONAL, INC.
norm: stanley steemer
Domain: stanleysteemer.com

Name: STANLEY STEEMER INTERNATIONAL, INC.
norm: stanley steemer
Domain: stanleysteemer.com
Industry: Retail & Consumerllm

Discovered: Mar 6, 2023
Breach occurred: Feb 10, 2023 – Mar 6, 2023
Undetected for: 24 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 15, 2023
Affected individuals: 13state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1119 Automated CollectionT1078 Valid Accounts
Threat actor: External
Regulator citations: notified federal law enforcementproviding written notice of this incident to state regulators
Initial access: valid_credentials

During the incident: Launched an investigation, with the assistance of third-party forensic specialists
Notified federal law enforcement of the event
Implemented additional safeguards
Providing individuals whose personal information was potentially affected by this incident with access to credit monitoring services for through Experian at no cost to the individuals
Providing impacted individuals with guidance on how to better protect against identity theft and fraud
Providing written notice of this incident to state regulators, as necessary, and to the three major credit reporting agencies, Equifax, Experian, and TransUnion
Changes made: Enhance our existing security protocols
Evaluating our policies and procedures related to data privacy and security
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 36 weeks(254 days from discovery to filing)
Compliance flags: Leak >180d
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 10 filings · 7 states

View merged incident ↗

Washington State AGOct 6 · first

California State AG+40d

Montana State AG+40d

Maine State AG+40d

Massachusetts State AG+40d

Oregon State AG+40d

New Hampshire State AG+40d · this page

Maine State AG+59d

California State AG+59d

New Hampshire State AG+59d

Pattern: first filing Oct 6 (WA), last Dec 4 (NH) — a 59-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/stanley-steemer-international-20231115.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 15, 2023
Raw hash: 206cd7f46c9a1deacec8fc6569a3228f4a96e9aa58b0e92d416d109180fd17d4

Linked disclosures

Regulatory filings (9) · sorted by filing gap

Reporting entitySTANLEY STEEMER INTERNATIONAL, INC.

Victim entitySTANLEY STEEMER INTERNATIONAL, INC.

Incidentdiscovered Mar 6, 2023

Stated responseLaunched an investigation, with the assistance of third-party forensic specialists

ComplianceLeak >180d

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov