HackingRetail & ConsumerRetailCustomer Data InvolvedDelayed DiscoveryPIIIdentity (basic)Government IDMediumContained

STANLEY STEEMER INTERNATIONAL, INC.

bd_09ac96c0e7cd5b54 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 6, 2023

Filed

Nov 15, 2023

To disclose

36 weeks

Affected

Not disclosed

Linked

12 records

Confidence

65%

Full breach record for STANLEY STEEMER INTERNATIONAL, INC. →

Stanley Steemer International, Inc. notified consumers of unauthorized access to its network between February 10, 2023, and March 6, 2023. The company became aware of suspicious activity on March 6, 2023. An investigation determined that an unauthorized actor accessed files containing personal information, including names, addresses, and potentially Social Security numbers. The company engaged forensic specialists, enhanced security protocols, and offered 24 months of credit monitoring via Experian. The notice specifically mentions approximately 431 Rhode Island residents, implying a larger nationwide scope, though total counts are not explicitly stated in the provided text.

J jump to incidentP pin to compareR raw source

California clockDiscovered Mar 6, 2023 → Notified Nov 15, 2023254d ✗ CA 60-day late36 weeks discovery → filing

Incident timeline

undetected · 24 days

discovery → filing · 36 weeks / 254 days

Feb 10, 2023

Begins

Mar 6, 2023

Discovered

Nov 15, 2023

Filed

vs. sector median

+27 wks slower

This filing is one of 12 records about the same incident.View merged incident

A leak claim by play about this victim was first seen 243 days before this filing.View originating leak claim

Linked disclosures

Why this link?

Ransomware claims (1)

Leak Siteplaybd_609217d3b448a3922023-03-06 · +254dVerified by operator

Regulatory filings (9) · sorted by filing gap

Montana State AGbd_12ed83adaf40da322023-11-15Verified by operator
Maine State AGbd_378cc04dcf8f81d22023-11-15Verified
Massachusetts State AGbd_4506e5e99cd3f6042023-11-15Verified
Oregon State AGbd_857ca81cf32921ff2023-11-15Verified

Show 5 more filings ↓up to 40d gap

New Hampshire State AGbd_d568c7592b3fc87b2023-11-15Verified by operator
Maine State AGbd_124121350ffce3812023-12-04 · +19dVerified
California State AGbd_4e3cbb7c9383fe652023-12-04 · +19dVerified by operator
New Hampshire State AGbd_ef8780657ec397262023-12-04 · +19dVerified by operator
Washington State AGbd_eec415b3451351762023-10-06 · +40dVerified by operator

Showing first 10 of 11 linked disclosures.

Name: STANLEY STEEMER INTERNATIONAL, INC.
norm: stanley steemer
Domain: stanleysteemer.com

Name: STANLEY STEEMER INTERNATIONAL, INC.
norm: stanley steemer
Domain: stanleysteemer.com
Industry: Retail & Consumerllm

Discovered: Mar 6, 2023
Breach occurred: Feb 10, 2023 – Mar 6, 2023
Undetected for: 24 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 15, 2023
Affected individuals: Not disclosed
Data types: PIIIdentity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External

During the incident: Launched an investigation with the assistance of third-party forensic specialists
Enhanced existing security protocols
Evaluating policies and procedures related to data privacy and security
Provided 24 months of credit monitoring and identity protection services through Experian
Changes made: Enhanced existing security protocols
Evaluating policies and procedures related to data privacy and security
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 36 weeks(254 days from discovery to filing)
Compliance flags: CA 60-day late · 254dLeak >180d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.
Clock breakdown: Statute Window Elapsed Threshold Status
California
Discovered: Mar 6, 2023
→ Notified: Nov 15, 2023
254d 60 days (analyst band, pre-2026 discoveries) CA 60-day late

Statute	Window	Elapsed	Threshold	Status
California	Discovered: Mar 6, 2023 → Notified: Nov 15, 2023	254d	60 days (analyst band, pre-2026 discoveries)	CA 60-day late

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 10 filings · 7 states

View merged incident ↗

Washington State AGOct 6 · first

Montana State AG+40d

Maine State AG+40d

Massachusetts State AG+40d

Oregon State AG+40d

New Hampshire State AG+40d

California State AG+40d · this page

Maine State AG+59d

California State AG+59d

New Hampshire State AG+59d

Pattern: first filing Oct 6 (WA), last Dec 4 (NH) — a 59-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 11 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-576569
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 15, 2023
Raw hash: e25fcbb4b30450f385697a50ac7077e37ecd6857b6d164fa869bf1950e3941a6

Linked disclosures

Ransomware claims (1)

Regulatory filings (9) · sorted by filing gap

Reporting entitySTANLEY STEEMER INTERNATIONAL, INC.

Victim entitySTANLEY STEEMER INTERNATIONAL, INC.

Incidentdiscovered Mar 6, 2023

Stated responseLaunched an investigation with the assistance of third-party forensic specialists

ComplianceCA 60-day late

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov