DisclosureLens
AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedPIILowResolved

CITIZENS BANK

bd_d4f898cc353bc062 · schema v1 · pii pii-v1

Severity

Low

Discovered

Mar 6, 2025

Filed

Mar 28, 2025

To disclose

22 days

Affected · nationwide

121 in this filing

Confidence

89%
Full breach record for CITIZENS BANK →14 incidents on file

Citizens Bank (Johnston, RI) reported an inadvertent disclosure that occurred on 03/04/2025 and was discovered on 03/06/2025. One Maine resident was affected out of 12 total individuals. The breach was classified as an inadvertent disclosure (accidental/error). Affected individuals were notified by written notice on 03/27/2025. Citizens Bank offered a two-year identity theft credit monitoring service (myTrueIdentity by TransUnion Interactive) to those affected.

Maine clockDiscovered Mar 6, 2025 → Filed with AG Mar 28, 202522d ✓ ME AG ≤30d22 days discovery → filing
⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 2 days
discovery → filing · 22 days

Mar 4, 2025

Begins

Mar 6, 2025

Discovered

Mar 28, 2025

Filed

vs. sector median

6 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed12 affectedView incident

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.