HackingProfessional ServicesProfessional ServicesData ExfiltratedCustomer Data InvolvedDelayed DiscoveryIdentity (basic)Government IDHighActive

SIRVA, INC.

bd_d1deff1210d0880a · schema v1 · pii pii-v1

Severity

High

Discovered

Mar 21, 2024

Filed

Jun 14, 2024

To disclose

12 weeks

Affected · nationwide

2,1691 in this filing

Linked

4 filings

Confidence

66%

Full breach record for SIRVA, INC. →8 incidents on file

Sirva, Inc. reported an external system breach (hacking) occurring between August 16, 2023, and October 17, 2023. The incident was discovered on March 21, 2024, when preliminary results of a data mining review identified personal information. Approximately 2,169 individuals were affected, including one Maine resident. The data involved names and Social Security numbers. Sirva notified law enforcement, provided credit monitoring via Kroll, and established a call center.

J jump to incidentP pin to compareR raw source

Leak gap clock✗ Leak >180d12 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 218 days

discovery → filing · 12 weeks / 85 days

Aug 16, 2023

Begins

Mar 21, 2024

Discovered

Jun 14, 2024

Filed

vs. sector median

5 wks faster

This filing is one of 4 about the same incident.View merged incident

A leak claim by lockbit_3 about this victim predates this filing by 253 days.View originating leak claim

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

New Hampshire State AGbd_820efc4a059b0ef42024-06-14Verified
Vermont State AGbd_8b6a98474b8125e92024-06-14Verified
Montana State AGbd_aa0eab70c0f340a72024-06-14Candidate

Name: SIRVA, INC.
norm: sirva
Domain: sirva.com
Industry: Moving and Relocation Services

Name: SIRVA, INC.
norm: sirva
Domain: sirva.com
Industry: Moving and Relocation Services
Industry: Professional Servicesllm

Discovered: Mar 21, 2024
Breach occurred: Aug 16, 2023 – Oct 17, 2023
Undetected for: 218 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 14, 2024
Affected individuals: 2,169state + nationwide
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1041 Exfiltration Over C2 Channel
Threat actor: External
Regulator citations: Notified federal law enforcementNotified relevant state and federal regulatorsNotified the three major credit reporting agencies
Initial access: exploit_public_facing

During the incident: Moved immediately to investigate and respond
Confirmed the security of the network
Reviewed the relevant files and systems
Notified potentially involved business partners/customers
Notified federal law enforcement and regulators
Provided access to credit monitoring services through Kroll
Established a dedicated call center
Changes made: Enhancing the security of its environment
Reviewing its existing policies and procedures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 12 weeks(85 days from discovery to filing)
Compliance flags: Leak >180dME AG >30d · 85d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Mar 21, 2024
→ Filed with AG: Jun 14, 2024
85d 30 days (soft) ME AG >30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Mar 21, 2024 → Filed with AG: Jun 14, 2024	85d	30 days (soft)	ME AG >30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

New Hampshire State AGJun 14 · first

Vermont State AGJun 14 · first

Montana State AGJun 14 · first

Maine State AGJun 14 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/aa61a067-d49d-4973-90de-b0159c994bb8.html
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 14, 2024
Raw hash: a5fcda05dbabb32743b5bf3274ff95b9aeaeb778bf6d0b31be590de6f92e4692

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entitySIRVA, INC.

Victim entitySIRVA, INC.

Incidentdiscovered Mar 21, 2024

Stated responseMoved immediately to investigate and respond

ComplianceLeak >180d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov