HackingTransportation & LogisticsTransportationCapture Stored DataData ExfiltratedCustomer Data InvolvedPIIIdentity (basic)LowActive

SIRVA, INC.

bd_820efc4a059b0ef4 · schema v1 · pii pii-v1

Severity

Low

Discovered

—

Filed

Jun 14, 2024

To disclose

—

Affected

3state residents only

Linked

4 filings

Confidence

66%

Full breach record for SIRVA, INC. →8 incidents on file

Sirva, Inc., a provider of moving and relocation services, notified the New Hampshire Attorney General of an unauthorized access incident. Unknown actors accessed Sirva systems between August 16, 2023, and October 17, 2023, copying certain files. The investigation is ongoing. Approximately 3 New Hampshire residents were affected. Sirva is offering credit monitoring through Kroll and has notified law enforcement and regulators.

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Leak gap clock✗ Leak >180d

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

Incident timeline

Aug 16, 2023

Begins

Jun 14, 2024

Filed

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Vermont State AGbd_8b6a98474b8125e92024-06-14Verified
Montana State AGbd_aa0eab70c0f340a72024-06-14Candidate
Maine State AGbd_d1deff1210d0880a2024-06-14Verified

Name: SIRVA, INC.
norm: sirva
Domain: sirva.com

Name: SIRVA, INC.
norm: sirva
Domain: sirva.com
Industry: Transportation & Logisticsllm

Discovered: —
Breach occurred: Aug 16, 2023 – Oct 17, 2023
Materiality determined: —
Notification sent: Jun 14, 2024
Affected individuals: 3state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: External
Regulator citations: Notified federal law enforcement and regulatorsProviding written notice of this incident to relevant state and federal regulators

During the incident: Immediately began an investigation
Confirmed the security of the network
Reviewed the relevant files and systems
Notified potentially involved business partners/customers
Notified federal law enforcement and regulators
Providing access to credit monitoring services through Kroll
Established a dedicated call center to assist the notice recipient
Providing individuals with guidance on how to better protect against identity theft and fraud
Providing written notice of this incident to relevant state and federal regulators
Providing written notice to the three major credit reporting agencies, Equifax, Experian, and TransUnion
Changes made: Continuing to enhance the security of its environment
Reviewing its existing policies and procedures
Source: Quoted from the filing itself, not independently verified.

Compliance flags: Leak >180d
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Vermont State AGJun 14 · first

Montana State AGJun 14 · first

Maine State AGJun 14 · first

New Hampshire State AGJun 14 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/sirva-20240614.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 14, 2024
Raw hash: 167fb70b1b3ac99ca776dd11d350db6a27ecb32a6733f16021ee5cab816e104b

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entitySIRVA, INC.

Victim entitySIRVA, INC.

IncidentUnauthorized Access

Stated responseImmediately began an investigation

ComplianceLeak >180d

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov