AccidentalMisdeliveryCustomer Data InvolvedData ExfiltratedPIIIDENTITY_BASICLowContained
Patient Accounting Service Center, LLC
bd_d0a2d0aaa76c3db5 · schema v1 · pii pii-v1
Full breach record for Patient Accounting Service Center, LLC →Patient Accounting Service Center (DBA GetixHealth) notified Massachusetts employees of a misdelivery error involving Prudential voluntary life insurance enrollment letters. A formatting error in a January 2026 spreadsheet caused employee names, dates of birth, and insurance premium information to be mailed to the wrong recipients in April 2026. No PHI, SSNs, or financial account data were involved. GetixHealth halted mailings and reinforced quality-control procedures.
Massachusetts clock✓ MA AG ≤30d11 days discovery → filing
⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.
Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident
Source provenance
- Source URL
- https://www.mass.gov/doc/2026-777-patient-accounting-service-center-llc-dba-getixhealth/download
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
- Filed at
- May 1, 2026
- Raw hash
- f6cb111617adfbaca2824b2eb5698068b23413573007306e02141084a4e1bdd8
Reporting entity
- Name
- Patient Accounting Service Center, LLCnorm: patient accounting service center
- Domain
- getixhealth.com
Victim entity
- Name
- Patient Accounting Service Center, LLCnorm: patient accounting service center
- Domain
- getixhealth.com
Incident
- Discovered
- Apr 20, 2026
- Materiality determined
- —
- Notification sent
- May 18, 2026
- Affected individuals
- Not disclosed
- Data types
- PIIIDENTITY_BASIC
- Attack vector
- Misconfiguration
- MITRE ATT&CK
- T1566.002 Spearphishing Link
Compliance
- Time to disclose
- 11 days(11 days from discovery to filing)
- Compliance flags
- MA AG ≤30d
- Discovery-date grounding
- unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.
Extraction provenance
- Status
- No extraction artifact recorded for this disclosure.