HackingTechnologyRetail & ConsumerInformationStolen CredentialsCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDFinancial accountEmploymentMediumActive

Shutterfly, Inc.

bd_cb80ce623280cd26 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 20, 2018

Filed

Mar 28, 2018

To disclose

8 days

Affected

6state residents only

Linked

3 filings

Confidence

66%

Full breach record for Shutterfly, Inc. →5 incidents on file

Shutterfly, Inc. notified the NH AG of unauthorized access to a Workday test database on Jan 11, 2018, discovered Mar 20, 2018. Access was via fraudulent employee credentials. Data included NH residents' names, SSNs, DOB, bank accounts, and salary. 6 NH residents affected. Shutterfly engaged forensic investigators, notified law enforcement, and offered 1-year credit monitoring.

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Incident timeline

undetected · 68 days

discovery → filing · 8 days

Jan 11, 2018

Begins

Mar 20, 2018

Discovered

Mar 28, 2018

Filed

vs. sector median

17 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

California State AGbd_11d7d5910ae894562018-03-28Candidate
Massachusetts State AGbd_d155b1c960bb7a5d2018-03-28Verified

Name: Shutterfly, Inc.
norm: shutterfly
Domain: shutterfly.com

Name: Shutterfly, Inc.
norm: shutterfly
Domain: shutterfly.com
Industry: TechnologyllmRetail & Consumerllm

Discovered: Mar 20, 2018
Breach occurred: Jan 11, 2018
Undetected for: 68 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 28, 2018
Affected individuals: 6state-resident count only
Data types: Identity (basic)Government IDFinancial accountEmployment
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Conducted an investigation
Took steps to secure employees' personal information
Implemented additional security measures
Notified law enforcement
Working with an outside forensic investigation firm
Changes made: Offering identity protection and credit monitoring services to the affected employees free of charge for one year
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 days(8 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

California State AGMar 28 · first

Massachusetts State AGMar 28 · first

New Hampshire State AGMar 28 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/shutterfly-20180328.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 28, 2018
Raw hash: 2a236fc9551a78ae122dea29f0fb6d60d756f8eaf01af6e4a378e0274e2ff776

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityShutterfly, Inc.

Victim entityShutterfly, Inc.

Incidentdiscovered Mar 20, 2018

Stated responseConducted an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov