HackingTechnologyRetail & ConsumerInformationStolen CredentialsEmployee Data InvolvedIdentity (basic)Government IDFinancial accountEmploymentMediumActive

Shutterfly, Inc.

bd_11d7d5910ae89456 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 20, 2018

Filed

Mar 28, 2018

To disclose

8 days

Affected

Not disclosed

Linked

3 filings

Confidence

65%

Full breach record for Shutterfly, Inc. →5 incidents on file

Shutterfly, Inc. reported unauthorized access to its Workday test environment on January 11, 2018, discovered on March 20, 2018. An employee's credentials were used without authorization. Potentially exposed data included names, SSNs, DOBs, bank account/routing numbers, and dependent info for employees and beneficiaries. No customer data was impacted. Shutterfly engaged forensic investigators, notified law enforcement, and offered one year of identity protection via Experian.

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Incident timeline

undetected · 68 days

discovery → filing · 8 days

Jan 11, 2018

Begins

Mar 20, 2018

Discovered

Mar 28, 2018

Filed

vs. sector median

17 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

New Hampshire State AGbd_cb80ce623280cd262018-03-28Verified
Massachusetts State AGbd_d155b1c960bb7a5d2018-03-28Verified

Name: Shutterfly, Inc.
norm: shutterfly
Domain: shutterfly.com

Name: Shutterfly, Inc.
norm: shutterfly
Domain: shutterfly.com
Industry: TechnologyllmRetail & Consumerllm

Discovered: Mar 20, 2018
Breach occurred: Jan 11, 2018
Undetected for: 68 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDFinancial accountEmployment
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Regulator citations: Notified law enforcement
Initial access: valid_credentials

During the incident: Implemented additional security measures
Working with an outside forensic investigation firm to assist in our ongoing efforts
Notified law enforcement
Contracted with Experian to provide a free one-year membership in Identity Works Premium
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 days(8 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

New Hampshire State AGMar 28 · first

Massachusetts State AGMar 28 · first

California State AGMar 28 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-134863
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 28, 2018
Raw hash: b77f36ae08f06c2746bde4fac4bb52088fc585d103e5deabfdfd8b68033dcde3

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityShutterfly, Inc.

Victim entityShutterfly, Inc.

Incidentdiscovered Mar 20, 2018

Stated responseImplemented additional security measures

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov