HackingFinancial ServicesFinanceVulnerability ExploitSupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedZero-DayIdentity (basic)Government IDFinancial accountMediumContained

FIDELITY NATIONAL INFORMATION SERVICES, INC.

bd_c92fcc25ac8a7c68 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 12, 2023

Filed

Oct 4, 2023

To disclose

12 weeks

Affected

Not disclosed

Linked

24 records

Confidence

65%

Full breach record for FIDELITY NATIONAL INFORMATION SERVICES, INC. →3 incidents on file

Fidelity National Information Services, Inc. reported a data breach affecting H&R Block Emerald Card customers. A third-party service provider using Progress Software's MOVEit Transfer tool was compromised via a previously unknown vulnerability (zero-day) between May 27 and May 31, 2023. FNS became aware of the unauthorized acquisition on July 12, 2023. Affected data includes names, addresses, SSNs, DOBs, driver's license numbers, email addresses, phone numbers, and card account details. FNS suspended the tool, patched the vulnerability, and offered two years of identity monitoring.

J jump to incidentP pin to compareR raw source

Leak gap clock⏱ Leak >90d12 weeks discovery → filing

Incident timeline

undetected · 46 days

discovery → filing · 12 weeks / 84 days

May 27, 2023

Begins

Jul 12, 2023

Discovered

Oct 4, 2023

Filed

vs. sector median

+2 wks slower

This filing is one of 24 records about the same incident.View merged incident

Part of Progress Software Corporation supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

A leak claim by cl0p about this victim was first seen 96 days before this filing.View originating leak claim

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Oregon State AGbd_c13bfda88a3242d42023-10-04Verified
Massachusetts State AGbd_d77a46d0383bceaa2023-10-04Verified by operator
Massachusetts State AGbd_a9a8d5c26793cdfc2023-10-06 · +2dVerified by operator
Montana State AGbd_9d135722f356e9262023-09-28 · +6dVerified

Show 6 more filings ↓up to 47d gap

Massachusetts State AGbd_51d45a1a8a5e2f6d2023-09-19 · +15dVerified by operator
Massachusetts State AGbd_ec926ee5ee55bfe72023-09-19 · +15dVerified by operator
Massachusetts State AGbd_52db0feebafc3b9b2023-09-08 · +26dVerified by operator
California State AGbd_7d8643b052109cd42023-11-09 · +36dVerified by operator
Massachusetts State AGbd_e1c74fd96247ece32023-11-09 · +36dVerified by operator
Massachusetts State AGbd_c89fcdf92f5fe80d2023-11-20 · +47dVerified by operator

Showing first 10 of 23 linked disclosures.

Name: FIDELITY NATIONAL INFORMATION SERVICES, INC.
norm: fidelity national information
Domain: fisglobal.com

Name: FIDELITY NATIONAL INFORMATION SERVICES, INC.
norm: fidelity national information
Domain: fisglobal.com
Industry: Financial Servicesllm

Discovered: Jul 12, 2023
Breach occurred: May 27, 2023 – May 31, 2023
Undetected for: 46 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security numberDate of birth
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1195 Supply Chain CompromiseT1190 Exploit Public-Facing Application
Threat actor: External
Third party: via Progress Software
Initial access: supply_chain

During the incident: Suspended use of the MOVEit Transfer tool
Launched an immediate investigation working alongside cyber experts and appropriate law enforcement agencies
Implemented a software patch to remediate the issue
Offering a two year membership to OnAlert (Essential Bundle) from ChexSystems for free
Changes made: Implemented a software patch to remediate the issue
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 12 weeks(84 days from discovery to filing)
Compliance flags: Leak >90d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 4 states

View merged incident ↗

Massachusetts State AGSep 8 · first

Massachusetts State AG+11d

Montana State AG+20d

Oregon State AG+26d

Massachusetts State AG+26d

California State AG+26d · this page

Massachusetts State AG+28d

California State AG+62d

Massachusetts State AG+62d

Massachusetts State AG+73d

Pattern: first filing Sep 8 (MA), last Nov 20 (MA) — a 73-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 23 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-574655
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 4, 2023
Raw hash: d45803eabe8dc0889b231d338c90f404125f7fb0b344a2d927bbdb4e64c346a7

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityFIDELITY NATIONAL INFORMATION SERVICES, INC.

Victim entityFIDELITY NATIONAL INFORMATION SERVICES, INC.

Incidentdiscovered Jul 12, 2023

Stated responseSuspended use of the MOVEit Transfer tool

ComplianceLeak >90d

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov