HackingFinancial ServicesTechnologyFinanceVulnerability ExploitZero-DaySupply Chain (3P Vendor)Customer Data InvolvedIdentity (basic)Financial accountLowContained

FIDELITY NATIONAL INFORMATION SERVICES, INC.

bd_7d8643b052109cd4 · schema v1 · pii pii-v1

Severity

Low

Discovered

May 31, 2023

Filed

Nov 9, 2023

To disclose

23 weeks

Affected

Not disclosed

Linked

24 records

Confidence

66%

Full breach record for FIDELITY NATIONAL INFORMATION SERVICES, INC. →3 incidents on file

Fidelity National Information Services (FIS) disclosed a data security incident involving a third-party service provider using Progress Software's MOVEit Transfer tool. On May 31, 2023, a previously unknown vulnerability (zero-day) in MOVEit was reported. An unauthorized third party accessed files containing personal information (name, financial account numbers, routing numbers, and paycheck amounts) of individuals conducting ACH transactions or receiving payroll via Republic Bank. FIS suspended the tool, patched the vulnerability, engaged forensics, and offered 12 months of identity monitoring to affected individuals.

J jump to incidentP pin to compareR raw source

Leak gap clock⏱ Leak >90d23 weeks discovery → filing

Incident timeline

undetected · 4 days

discovery → filing · 23 weeks / 162 days

May 27, 2023

Begins

May 31, 2023

Discovered

Nov 9, 2023

Filed

vs. sector median

+13 wks slower

This filing is one of 24 records about the same incident.View merged incident

Part of Progress Software Corporation supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

A leak claim by cl0p about this victim was first seen 132 days before this filing.View originating leak claim

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Massachusetts State AGbd_e1c74fd96247ece32023-11-09Verified by operator
Massachusetts State AGbd_c89fcdf92f5fe80d2023-11-20 · +11dVerified by operator
Massachusetts State AGbd_a9a8d5c26793cdfc2023-10-06 · +34dVerified by operator
Oregon State AGbd_c13bfda88a3242d42023-10-04 · +36dVerified

Show 6 more filings ↓up to 62d gap

California State AGbd_c92fcc25ac8a7c682023-10-04 · +36dVerified
Massachusetts State AGbd_d77a46d0383bceaa2023-10-04 · +36dVerified by operator
Montana State AGbd_9d135722f356e9262023-09-28 · +42dVerified
Massachusetts State AGbd_51d45a1a8a5e2f6d2023-09-19 · +51dVerified by operator
Massachusetts State AGbd_ec926ee5ee55bfe72023-09-19 · +51dVerified by operator
Massachusetts State AGbd_52db0feebafc3b9b2023-09-08 · +62dVerified by operator

Showing first 10 of 23 linked disclosures.

Name: FIDELITY NATIONAL INFORMATION SERVICES, INC.
norm: fidelity national information
Domain: fisglobal.com

Name: FIDELITY NATIONAL INFORMATION SERVICES, INC.
norm: fidelity national information
Domain: fisglobal.com
Industry: Financial ServicesllmTechnologyllm

Discovered: May 31, 2023
Breach occurred: May 27, 2023
Undetected for: 4 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)Financial account
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1195 Supply Chain Compromise
Threat actor: External
Third party: via Progress Software
Initial access: exploit_public_facing

During the incident: Immediately suspended use of the MOVEit Transfer tool
Launched an immediate investigation working alongside cyber experts and appropriate law enforcement agencies
Worked with vendor to ensure they had resolved the vulnerability
Validated security using a third-party forensics firm
Notified impacted customers
Offering a complimentary 12-month membership to OnAlert (Essential Bundle) from ChexSystems
Changes made: Implemented a software patch to remediate the issue
Took steps to secure their environment
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 23 weeks(162 days from discovery to filing)
Compliance flags: Leak >90d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 4 states

View merged incident ↗

Massachusetts State AGSep 8 · first

Massachusetts State AG+11d

Montana State AG+20d

Oregon State AG+26d

California State AG+26d

Massachusetts State AG+26d

Massachusetts State AG+28d

Massachusetts State AG+62d

California State AG+62d · this page

Massachusetts State AG+73d

Pattern: first filing Sep 8 (MA), last Nov 20 (MA) — a 73-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 23 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-576312
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 9, 2023
Raw hash: 23b2667f3405de259f0ed33d3de93cb7811432f821ce2d56aaceed188aa87ce9

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityFIDELITY NATIONAL INFORMATION SERVICES, INC.

Victim entityFIDELITY NATIONAL INFORMATION SERVICES, INC.

Incidentdiscovered May 31, 2023

Stated responseImmediately suspended use of the MOVEit Transfer tool

ComplianceLeak >90d

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov