HackingRetail & ConsumerRetailStolen CredentialsPhishingSupply Chain (3P Vendor)Customer Data InvolvedAuthenticationCredentialsFinancial accountFinancial credentialsIdentity (basic)MediumContained

Francesca’s Services Corporation

bd_c5a528805a38fbb5 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Nov 8, 2018

Filed

Nov 19, 2018

To disclose

11 days

Affected

1,148state residents only

Linked

5 filings

Confidence

69%

Full breach record for Francesca’s Services Corporation →2 incidents on file

Francesca's Services Corporation notified the Washington AG of a breach involving third-party vendor Annex Cloud. Unauthorized code inserted into Annex Cloud's Social Login app (Dec 2017–Jul 2018) could capture checkout data including names, passwords, and payment card details. 1,148 WA residents notified starting Nov 19, 2018. App removed.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 315 days

discovery → filing · 11 days

Dec 28, 2017

Begins

Nov 8, 2018

Discovered

Nov 19, 2018

Filed

vs. sector median

6 wks faster

This filing is one of 5 about the same incident.View merged incident

Part of Social Annex, Inc. supply-chain incident (2018) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Oregon State AGbd_44b7acbbef0ad79e2018-11-19Candidate
Massachusetts State AGbd_5a19b5ffb710495b2018-11-19Verified
Montana State AGbd_b1818da04ffd5d652018-11-19Verified
New Hampshire State AGbd_46eb3beb8d804f322018-11-20 · +1dVerified

Name: Baker Law Office
norm: baker law
Domain: francescas.com

Name: Francesca’s Services Corporation
norm: francesca s
Domain: francescas.com
Industry: Retail & Consumerllm

Discovered: Nov 8, 2018
Breach occurred: Dec 28, 2017 – Jul 9, 2018
Undetected for: 315 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 19, 2018
Affected individuals: 1,148state-resident count only
Data types: Identity (basic)CredentialsFinancial accountFinancial credentials
Data elements: NameFinancial account numberUsername + password
WA-stated cause: Cyberattack
WA-stated duration: lifecycle 300-399dexposure 100-199d
WA-stated discovery: Found after the fact
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1195 Supply Chain CompromiseT1056 Input CaptureT1078 Valid Accounts
Threat actor: Partner
Regulator citations: Notified Washington Attorney General Consumer Protection Division
Third party: via Social Annex, Inc. dba Annex Cloud
Initial access: supply_chain

During the incident: Sought additional information from Annex Cloud and Kibo Software, Inc.
Provided written notifications via United States Postal Service First-Class mail
Removed Annex Cloud’s Social Login application from its website
Changes made: Removed Annex Cloud’s Social Login application from its website
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 days(11 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Oregon State AGNov 19 · first

Massachusetts State AGNov 19 · first

Montana State AGNov 19 · first

Washington State AGNov 19 · first · this page

New Hampshire State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachM10599.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 19, 2018
Raw hash: 077ebd47f7d75f0ea5e8853d1f446ed5d490eb70acb0abe6c642a0c1f7976131

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityBaker Law Office

Victim entityFrancesca’s Services Corporation

Incidentdiscovered Nov 8, 2018

Stated responseSought additional information from Annex Cloud and Kibo Software, Inc.

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com