MalwareHealthcareTechnologyHealthcareRansomwareStolen CredentialsData EncryptedCustomer Data InvolvedDelayed DiscoveryPHIGovernment IDIdentity (basic)Health (basic)FinancialMediumContained

PracticeMax

bd_c3ddc5b7d5967e6f · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 1, 2021

Filed

Jun 10, 2022

To disclose

14 months

Affected

Not disclosed

Linked

5 filings

Confidence

66%

Full breach record for PracticeMax →6 incidents on file

PracticeMax, a healthcare IT solutions provider, experienced a ransomware attack resulting in unauthorized access to its network from April 17 to May 5, 2021. The company became aware of the incident on May 1, 2021. The attack involved encryption of data, unauthorized access to email accounts, and potential exfiltration of files. Affected data may include PHI, SSNs, and financial information. PracticeMax engaged forensic specialists, disconnected systems, and offered one year of identity monitoring via Kroll.

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Incident timeline

undetected · 14 days

discovery → filing · 14 months / 405 days

Apr 17, 2021

Begins

May 1, 2021

Discovered

Jun 10, 2022

Filed

vs. sector median

+45 wks slower

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

South Carolina State AGbd_3bbfba4a3095fb692022-06-10Verified
Maine State AGbd_41650c90bc2150322022-06-10Verified
Oregon State AGbd_f61da3d5b25643d62022-06-10Verified
New Hampshire State AGbd_63b71b27f7b47bdf2022-06-14 · +4dVerified

Name: PracticeMax
norm: practicemax
Domain: practicemax.com

Name: PracticeMax
norm: practicemax
Domain: practicemax.com
Industry: HealthcarellmTechnologyllm

Discovered: May 1, 2021
Breach occurred: Apr 17, 2021 – May 5, 2021
Undetected for: 14 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: PHIGovernment IDIdentity (basic)Health (basic)Financial
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1078 Valid AccountsT1114 Email CollectionT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified relevant regulators

During the incident: Disconnected our systems
Partnered with subject matter specialists to assist with our investigation
Began restoring the network and business operations
Implemented additional security policies and controls
Communicated the incident to our customers
Notified law enforcement
Notified relevant regulators
Secured the services of Kroll to provide identity monitoring at no cost for one year
Changes made: Reviewed our existing policies and procedures
Implemented additional safeguards to further our already stringent security policies and procedures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 14 months(405 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

South Carolina State AGJun 10 · first

Maine State AGJun 10 · first

Oregon State AGJun 10 · first

California State AGJun 10 · first · this page

New Hampshire State AG+4d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-554209
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 10, 2022
Raw hash: 82f5551ddc20cb6a187aad81bdf3ddb3aa83bfd6f5cac93f23ef2f69d00d3303

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityPracticeMax

Victim entityPracticeMax

Incidentdiscovered May 1, 2021

Stated responseDisconnected our systems

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov