MalwareHospitalityHospitalityRansomwareData ExfiltratedCustomer Data InvolvedPCIFinancial accountIdentity (basic)MediumContained

Six Continents Hotels

bd_bf6597d4b90e0633 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 1, 2017

Filed

Apr 14, 2017

To disclose

15 weeks

Affected

13,825state residents only

Linked

7 filings

Confidence

70%

Full breach record for Six Continents Hotels →2 incidents on file

Six Continents Hotels, Inc. (IHG) notified the Washington AG of a malware incident affecting payment card data at franchise locations in the Americas. Unauthorized access occurred between Sept 29, 2016, and Dec 29, 2016. Malware captured track data from magnetic stripe cards at front desks. 13,825 Washington residents were notified. IHG engaged a cybersecurity firm, notified law enforcement, and implemented point-to-point encryption (SPS) to remediate.

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Incident timeline

undetected · 94 days

discovery → filing · 15 weeks / 103 days

Sep 29, 2016

Begins

Jan 1, 2017

Discovered

Apr 14, 2017

Filed

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

Montana State AGbd_4a76c7e03c62e29d2017-04-14Verified
Massachusetts State AGbd_8c134423752fa0372017-04-14Verified
California State AGbd_8ef72d261a0a28c02017-04-14Verified
New Hampshire State AGbd_d66a216b1857d4262017-04-14Verified

Show 2 more filings ↓up to 70d gap

Oregon State AGbd_da3308682a4d4c2c2017-04-14Verified
California State AGbd_3d49f29564c392be2017-02-03 · +70dCandidate

Name: Six Continents Hotels
norm: six continents hotels
Domain: ihg.com

Name: Six Continents Hotels
norm: six continents hotels
Domain: ihg.com
Industry: Hospitalityllm

Discovered: Jan 1, 2017
Breach occurred: Sep 29, 2016 – Dec 29, 2016
Undetected for: 94 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 14, 2017
Affected individuals: 13,825state-resident count only
Data types: PCIFinancial accountIdentity (basic)
Data elements: Financial account numberName
WA-stated cause: Cyberattack
WA-stated duration: lifecycle Unknowndexposure 1-99d
WA-stated discovery: Found after the fact
Attack vector: Unknown
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1056 Input CaptureT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified Washington Attorney General Consumer Protection Division
Initial access: external_remote_services

During the incident: Hired a leading cyber security firm on behalf of franchisees to coordinate an examination of the payment card processing systems
Established a dedicated call center for potentially affected individuals
Working closely with the payment card networks to confirm that the malware has been eradicated
Law enforcement has been notified
Changes made: Implemented IHG’s Secure Payment Solution (SPS), a point-to-point encryption payment acceptance solution
Evaluate ways for franchisees to enhance security measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 15 weeks(103 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 6 states

View merged incident ↗

California State AGFeb 3 · first

Montana State AG+70d

Massachusetts State AG+70d

California State AG+70d

New Hampshire State AG+70d

Oregon State AG+70d

Washington State AG+70d · this page

Pattern: first filing Feb 3 (CA), last Apr 14 (WA) — a 70-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachM9693.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 14, 2017
Raw hash: 310bbd24ac84775b715495082aaf94d787191a72b4549cce7a69aa9d51d7404e

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entitySix Continents Hotels

Victim entitySix Continents Hotels

Incidentdiscovered Jan 1, 2017

Stated responseHired a leading cyber security firm on behalf of franchisees to coordinate an examination of the payment card processing systems

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com