Social EngineeringFinancial ServicesProfessional ServicesFinancePhishingStolen CredentialsCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDHealth (basic)Financial accountMediumContained

TRUEbenefits LLC

bd_b716761190d6c3c8 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 26, 2017

Filed

Sep 18, 2017

To disclose

12 weeks

Affected

10state residents only

Linked

6 filings

Confidence

66%

Full breach record for TRUEbenefits LLC →

TRUEbenefits LLC notified the NH AG of a phishing incident where an employee's email was compromised on May 19, 2017. Unauthorized access was confirmed on June 26, 2017. The breach exposed names, SSNs, and health/financial data of 10 NH residents. Notifications were mailed in September 2017, offering credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 38 days

discovery → filing · 12 weeks / 84 days

May 19, 2017

Begins

Jun 26, 2017

Discovered

Sep 18, 2017

Filed

vs. sector median

+4 wks slower

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Oregon State AGbd_01042eb2a1c1134f2017-09-18Verified
California State AGbd_15431eb24bf8881d2017-09-18Verified
HHS OCRbd_713de8a4c173160b2017-08-14 · +35dVerified
Washington State AGbd_be9433ca128d9c052017-08-14 · +35dCandidate

Show 1 more filing ↓up to 35d gap

Massachusetts State AGbd_d60c0a62678ac3ba2017-08-14 · +35dVerified

Name: TRUEbenefits LLC
norm: truebenefits

Name: TRUEbenefits LLC
norm: truebenefits
Industry: Financial ServicesllmProfessional Servicesllm

Discovered: Jun 26, 2017
Breach occurred: May 19, 2017
Undetected for: 38 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 18, 2017
Affected individuals: 10state-resident count only
Data types: Identity (basic)Government IDHealth (basic)Financial account
Data elements: Social Security numberMedical information
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: phishing_link

During the incident: Secured the employee's email account
Began an investigation
Engaged a leading forensic firm
Began notifying certain clients of the incident
Offered to provide notifications to the potentially affected employees
Offered complimentary credit monitoring services
Offered call center services
Changes made: Conducted additional training and education for its employees regarding phishing emails
Enhanced email security
Amended email retention policies
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 12 weeks(84 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 5 states

View merged incident ↗

HHS OCRAug 14 · first

Washington State AGAug 14 · first

Massachusetts State AGAug 14 · first

Oregon State AG+35d

California State AG+35d

New Hampshire State AG+35d · this page

Pattern: first filing Aug 14 (WA), last Sep 18 (NH) — a 35-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/truebenefits-20170918.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 18, 2017
Raw hash: d44fb021491e9ceecb21eeefc153ca30370515709542cb1c70e13d5543e14c49

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityTRUEbenefits LLC

Victim entityTRUEbenefits LLC

Incidentdiscovered Jun 26, 2017

Stated responseSecured the employee's email account

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov