WASHINGTONHackingHealthcareHealthcarePhishingBusiness Associate (HIPAA)Customer Data InvolvedHealth (basic)Identity (basic)Financial accountMedium

TRUEbenefits LLC

bd_713de8a4c173160b · schema v1 · pii pii-v1

Severity

Medium

Discovered

—

Filed

Aug 14, 2017

To disclose

—

Affected

17,309

Linked

6 filings

Confidence

50%

Full breach record for TRUEbenefits LLC →

TRUEbenefits LLC reported to HHS on 2017-08-14 a Hacking/IT Incident affecting 17309 individuals. An unauthorized person accessed an employee’s email account through a phishing incident, compromising emails containing electronic protected health information (ePHI). The breach involved demographic, financial, and clinical information. The breached information was located on Email.

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HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Incident timeline — partial

? — ?

Breach window unknown

Aug 14, 2017

Filed

—

Corroborated · see linked filings

Compliance clocks stay unassessable until a regulatory filing lands. Dashed segments fill in automatically when corroboration arrives.

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Washington State AGbd_be9433ca128d9c052017-08-14Candidate
Massachusetts State AGbd_d60c0a62678ac3ba2017-08-14Verified
Oregon State AGbd_01042eb2a1c1134f2017-09-18 · +35dVerified
California State AGbd_15431eb24bf8881d2017-09-18 · +35dVerified

Show 1 more filing ↓up to 35d gap

New Hampshire State AGbd_b716761190d6c3c82017-09-18 · +35dVerified

Name: TRUEbenefits LLC
norm: truebenefits
Industry: Business Associate

Name: TRUEbenefits LLC
norm: truebenefits
Industry: Business Associate
Industry: Healthcaresource default

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 17,309nationwide
Data types: Health (basic)Identity (basic)Financial account
HHS breach type: Hacking / IT incident
Where the data lived: Email
Covered-entity type: Business associate
Attack vector: Unauthorized Access
Threat actor: External
Regulator citations: TB provided breach notification to HHS, covered entities, affected individuals, and the mediaOCR obtained assurances that TB implemented the corrective actions

During the incident: Reset the employee’s password
Disabled the loaner laptop the employee was using
Removed remote email access capabilities from the employee’s phone
Changes made: Offered potentially affected individuals with two years of credit monitoring
Made improvements to its ePHI systems’ data loss prevention and access rights management features
Source: Quoted from the filing itself, not independently verified.

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 5 states

View merged incident ↗

Washington State AGAug 14 · first

Massachusetts State AGAug 14 · first

HHS OCRAug 14 · first · this page

Oregon State AG+35d

California State AG+35d

New Hampshire State AG+35d

Pattern: first filing Aug 14 (WA), last Sep 18 (NH) — a 35-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Aug 14, 2017
Raw hash: 880849845678d62536a55c4303359697e921889936e0d799e2bd04bfc58bd2bb

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Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityTRUEbenefits LLC

Victim entityTRUEbenefits LLC

IncidentUnauthorized Access

Stated responseReset the employee’s password

ComplianceHHS notified

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing