HackingFinancial ServicesFinanceStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDMediumActive

CETERA ADVISORS LLC

bd_b6e28dca32aa8073 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Nov 8, 2017

Filed

Jan 8, 2018

To disclose

9 weeks

Affected

14state residents only

Linked

3 filings

Confidence

66%

Full breach record for CETERA ADVISORS LLC →2 incidents on file

Cetera Advisors LLC notified the New Hampshire Attorney General that an unauthorized individual accessed an employee's email account on November 8, 2017. The incident affected 14 New Hampshire residents, exposing names, addresses, and Social Security numbers. Cetera reset passwords, engaged forensic investigators, and provided one year of Experian identity protection services.

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Incident timeline

discovery → filing · 9 weeks / 61 days

Nov 8, 2017

Discovered

Jan 8, 2018

Filed

vs. sector median

1 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_49f12ea68858bcd92018-01-08Verified
Montana State AGbd_6814e0c3fe4682412018-01-08Candidate

Name: CETERA ADVISORS LLC
norm: cetera advisors

Name: CETERA ADVISORS LLC
norm: cetera advisors
Industry: Financial Servicesllm

Discovered: Nov 8, 2017
Materiality determined: —
Notification sent: Nov 20, 2017
Affected individuals: 14state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified New Hampshire Office of the Attorney General
Initial access: valid_credentials

During the incident: Immediately reset passwords
Began an investigation to determine the scope of the incident
Hired an outside forensic investigation firm to assist in their investigation
Began notifying individuals of the incident by email
Offered affected individuals one year of identity theft protection services through Experian
Notified individuals by U.S. Mail
Provided a dedicated phone number to answer any questions
Changes made: Taking steps to enhance their existing security protocols
Re-educating their employees regarding the protection of sensitive information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 weeks(61 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Massachusetts State AGJan 8 · first

Montana State AGJan 8 · first

New Hampshire State AGJan 8 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/cetera-20180108.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 8, 2018
Raw hash: 4a398ecace148362ff25150995aeb74289b75ec02b29f61cdea21d5b4e7d99db

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityCETERA ADVISORS LLC

Victim entityCETERA ADVISORS LLC

Incidentdiscovered Nov 8, 2017

Stated responseImmediately reset passwords

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov