Social EngineeringFinancial ServicesFinancePhishingStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDFinancial accountMediumContained

Centerstone Insurance and Financial Services

bd_b45f9463b10cb0b1 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 11, 2018

Filed

Jan 8, 2019

To disclose

13 weeks

Affected

45state residents only

Linked

5 filings

Confidence

66%

Full breach record for Centerstone Insurance and Financial Services →

Centerstone Insurance and Financial Services d/b/a BenefitMall notified NH AG of a phishing incident discovered Oct 11, 2018. Unauthorized access to employee email accounts occurred between June 2018 and discovery. Data exposed included names, SSNs, DOBs, and bank account numbers for 45 NH residents. Remediation included 2FA and employee training. 24 months credit monitoring offered.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 132 days

discovery → filing · 13 weeks / 89 days

Jun 1, 2018

Begins

Oct 11, 2018

Discovered

Jan 8, 2019

Filed

vs. sector median

+3 wks slower

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Montana State AGbd_5ca31287f9bb6f312019-01-04 · +4dVerified
Massachusetts State AGbd_6597bcaa32aef3bc2019-01-03 · +5dVerified
California State AGbd_733d2f7e19d9c59a2019-01-03 · +5dCandidate
HHS OCRbd_9c015700bbaf6ff82019-01-03 · +5dVerified

Name: Centerstone Insurance and Financial Services
norm: centerstone insurance and financial
Domain: benefitmall.com

Name: Centerstone Insurance and Financial Services
norm: centerstone insurance and financial
Domain: benefitmall.com
Also named: Centerstone Insurance and Financial Servicesdba oflegal entity
BenefitMalldba oftrade name
Industry: Financial Servicesllm

Discovered: Oct 11, 2018
Breach occurred: Jun 1, 2018
Undetected for: 132 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 4, 2019
Affected individuals: 45state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security numberDate of birth
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney General
Initial access: phishing_link

During the incident: Retained a leading cybersecurity forensics firm to help conduct a thorough investigation of the incident
Reported the incident to law enforcement
Will notify affected New Hampshire residents by mail
Offering 24 months of complimentary credit monitoring and fraud protection services
Changes made: Implemented additional security measures designed to protect employee email accounts and insured information, including two-factor authentication for access to the Company's email system
Undertaken a further employee education initiative to inform employees about phishing scams and how to guard against them
Will continue to deliver additional employee training about email safety and recognizing phishing emails
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 13 weeks(89 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Massachusetts State AGJan 3 · first

California State AGJan 3 · first

HHS OCRJan 3 · first

Montana State AG+1d

New Hampshire State AG+5d · this page

Pattern: first filing Jan 3 (MA), last Jan 8 (NH) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/centerstone-insurance-20190108.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 8, 2019
Raw hash: b1ca95735fcee280d16f2e6c41ef9b3ef648cc7c28f7a2eea07c1970d356ecf0

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityCenterstone Insurance and Financial Services

Victim entityCenterstone Insurance and Financial Services

Incidentdiscovered Oct 11, 2018

Stated responseRetained a leading cybersecurity forensics firm to help conduct a thorough investigation of the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov