DisclosureLens
AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedSupply Chain (3P Vendor)Identity (basic)Government IDFinancial accountMediumResolved

NCO Financial Systems, Inc.

bd_b379e5925e811370 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Filed

Apr 22, 2014

To disclose

Affected

Not disclosed

Linked

2 filings

Confidence

65%
Full breach record for NCO Financial Systems, Inc.

NCO Financial Systems, Inc. disclosed that its communications vendor, RevSpring, Inc., mistakenly emailed loan statements containing personal information (name, address, SSN, account number) to unrelated loan customers on March 29, 2014. The incident was an accidental misdelivery by a third-party vendor. NCO offered one year of identity protection services to affected individuals.

Incident timeline

Mar 29, 2014

Begins

Apr 22, 2014

Filed

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Filing propagation · 2 filings · 2 states

View merged incident ↗
New Hampshire State AGApr 22 · first
California State AGApr 22 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.