HackingDelayed DiscoveryCustomer Data InvolvedIdentity (basic)Government IDHighContained

TruConnect

bd_ace83db786475f6c · schema v1 · pii pii-v1

Severity

High

Discovered

Nov 10, 2022

Filed

Jan 11, 2023

To disclose

9 weeks

Affected · nationwide

54,2001 in this filing

Linked

2 filings

Confidence

65%

Full breach record for TruConnect →3 incidents on file

TruConnect experienced an internal system breach between February 20, 2021, and February 21, 2021, which was discovered on November 10, 2022. The breach resulted in the compromise of names and Social Security numbers. One Maine resident was affected. TruConnect offered 12 months of identity theft protection services through Experian to those impacted.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Nov 10, 2022 → Filed with AG Jan 11, 202362d ⏱ ME AG >30d9 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 628 days

discovery → filing · 9 weeks / 62 days

Feb 20, 2021

Begins

Nov 10, 2022

Discovered

Jan 11, 2023

Filed

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Indiana State AGbd_99a66d037d5d67002023-01-11Verified

Name: TruConnect
norm: truconnect

Name: TruConnect
norm: truconnect

Discovered: Nov 10, 2022
Breach occurred: Feb 20, 2021 – Feb 21, 2021
Undetected for: 628 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 11, 2023
Affected individuals: 54,200state + nationwide
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Insider

During the incident: Offered 12 months of identity theft protection services through Experian.
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 weeks(62 days from discovery to filing)
Compliance flags: ME AG >30d · 62d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Nov 10, 2022
→ Filed with AG: Jan 11, 2023
62d 30 days (soft) ME AG >30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Nov 10, 2022 → Filed with AG: Jan 11, 2023	62d	30 days (soft)	ME AG >30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Indiana State AGJan 11 · first

Maine State AGJan 11 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/e50b3f3c-f29c-446e-b62e-1b491911d87c.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 11, 2023
Raw hash: b5320a18dd8b5543ab2bcd25765781402caad9d9e4b21b5782406174ac316181

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityTruConnect

Victim entityTruConnect

Incidentdiscovered Nov 10, 2022

Stated responseOffered 12 months of identity theft protection services through Experian.

ComplianceME AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov