MalwareTelecom & MediaInformationRansomwareData EncryptedRansom DemandedFinancial accountIdentity (basic)Government IDPIIHighContained

TruConnect

bd_1ccc79182d397398 · schema v1 · pii pii-v1

Severity

High

Discovered

Feb 21, 2022

Filed

Jan 11, 2023

To disclose

46 weeks

Affected

16,380state residents only

Linked

6 filings

Confidence

70%

Full breach record for TruConnect →

TruConnect reported a ransomware cyberattack occurring Feb 20-21, 2022, discovered Feb 21, 2022. The incident affected 16,380 individuals in Washington, exposing personal information including full names. TruConnect engaged outside cybersecurity professionals, notified law enforcement, and offered credit monitoring services.

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Washington clock✗ WA AG >90d46 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 1 days

discovery → filing · 46 weeks / 324 days

Feb 20, 2022

Begins

Feb 21, 2022

Discovered

Jan 11, 2023

Filed

This filing is one of 6 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

California State AGbd_41886a56bb820dc62023-01-11Verified by operator
Indiana State AGbd_99a66d037d5d67002023-01-11Verified by operator
Montana State AGbd_9ffcf84859a6ae912023-01-11Verified by operator
Maine State AGbd_ace83db786475f6c2023-01-11Verified by operator

Show 1 more filing ↓up to 6d gap

New Hampshire State AGbd_eb2bfc846faf76802023-01-17 · +6dVerified

Name: TruConnect
norm: truconnect

Name: TruConnect
norm: truconnect
Industry: Telecom & Mediallm

Discovered: Feb 21, 2022
Breach occurred: Feb 20, 2022 – Feb 21, 2022
Undetected for: 1 dayoccurrence → discovery
Materiality determined: —
Notification sent: Jan 11, 2023
Affected individuals: 16,380state-resident count only
Data types: PIIIdentity (basic)
Data elements: NameSocial Security numberDriver's licence numberFinancial account numberDate of birth
WA-stated cause: Cyberattack
WA-stated duration: lifecycle 1-99dexposure 1-99d
WA-stated discovery: Found while ongoingContained same day
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for Impact
Threat actor: ExternalFinancial
Regulator citations: Notified Washington Attorney General

During the incident: Launched an investigation in consultation with outside cybersecurity professionals
Notified law enforcement
Offering a complimentary month membership of Experian IdentityWorks Credit 3B
Changes made: Continually evaluate and modify practices to enhance the security and privacy of personal information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 46 weeks(324 days from discovery to filing)
Compliance flags: WA AG >90d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

California State AGJan 11 · first

Indiana State AGJan 11 · first

Montana State AGJan 11 · first

Maine State AGJan 11 · first

Washington State AGJan 11 · first · this page

New Hampshire State AG+6d

Pattern: first filing Jan 11 (CA), last Jan 17 (NH) — a 6-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachA17370.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 11, 2023
Raw hash: 2380b662cb39d5880a794fc03bab8789a31d9567a933474b35259e1209731682

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityTruConnect

Victim entityTruConnect

Incidentdiscovered Feb 21, 2022

Stated responseLaunched an investigation in consultation with outside cybersecurity professionals

ComplianceWA AG >90d

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com