AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedHealth (basic)Identity (basic)Government IDPHIMediumContained

INSURANCE OFFICE OF AMERICA, INC.

bd_a138b81ce46e7cf3 · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 14, 2026

Filed

Jun 22, 2026

To disclose

6 weeks

Affected

10state residents only

Linked

2 filings

Confidence

65%

Full breach record for INSURANCE OFFICE OF AMERICA, INC. →3 incidents on file

Insurance Office of America notified individuals that on May 14, 2026, an employee inadvertently attached a document containing personal information, including names, Social Security numbers, and protected health information (insurance elections, coverage, contributions), to a routine benefits-related email. The company immediately recalled the email from internal mailboxes and obtained attestations of deletion from recipients. Enhanced safeguards and training were implemented. Complimentary credit monitoring was offered.

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Leak gap clock✗ Leak >180d6 weeks discovery → filing

Incident timeline

discovery → filing · 6 weeks / 39 days

May 14, 2026

Begins

May 14, 2026

Discovered

Jun 22, 2026

Filed

vs. sector median

3 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

New Hampshire State AGbd_903bdd447dbdcf372026-06-22Verified

Name: INSURANCE OFFICE OF AMERICA, INC.
norm: insurance office of america
Domain: ioausa.com

Name: INSURANCE OFFICE OF AMERICA, INC.
norm: insurance office of america
Domain: ioausa.com
Industry: Financial Servicesllm

Discovered: May 14, 2026
Breach occurred: May 14, 2026
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 10state-resident count only
Data types: Health (basic)Identity (basic)Government IDPHI
Attack vector: Unknown

During the incident: Initiating the recall process within minutes of the original email being sent
Promptly commenced an internal investigation
Successfully recalled and deleted the message from internal mailboxes
Obtained signed attestations from the majority of recipients confirming that the information was permanently deleted
Changes made: Implemented enhanced safeguards, including additional training for our team
Strengthened review procedures for outbound communications containing sensitive information
Arranged for complimentary credit monitoring and identity protection services for 24 months through Epiq
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(39 days from discovery to filing)
Compliance flags: Leak >180dMA AG >30d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGJun 22 · first

Massachusetts State AGJun 22 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.mass.gov/doc/2026-1012-insurance-office-of-america/download
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 22, 2026
Raw hash: 899ece19c222ba6665fe58669eab8694916e9a70043ff2cbe1b31e3fd2a3b93e

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityINSURANCE OFFICE OF AMERICA, INC.

Victim entityINSURANCE OFFICE OF AMERICA, INC.

Incidentdiscovered May 14, 2026

Stated responseInitiating the recall process within minutes of the original email being sent

ComplianceLeak >180d

Extraction provenanceno artifact recorded

Source provenancewww.mass.gov