AccidentalFinancial ServicesFinanceMisdeliveryEmployee Data InvolvedCustomer Data InvolvedIdentity (basic)Government IDPHIHealth (basic)MediumResolved

INSURANCE OFFICE OF AMERICA, INC.

bd_903bdd447dbdcf37 · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 14, 2026

Filed

Jun 22, 2026

To disclose

6 weeks

Affected

3state residents only

Linked

2 filings

Confidence

66%

Full breach record for INSURANCE OFFICE OF AMERICA, INC. →3 incidents on file

Insurance Office of America (IOA) notified the NH Attorney General of an incident on May 14, 2026, where an employee inadvertently attached a benefits report containing personal information (names, SSNs, health insurance enrollment details) to a routine email. The email was recalled within minutes. IOA determined that 3 New Hampshire residents were affected. IOA notified affected individuals on June 22, 2026, and is offering 24 months of credit monitoring. IOA implemented process improvements and additional training.

J jump to incidentP pin to compareR raw source

Leak gap clock✗ Leak >180d6 weeks discovery → filing

Incident timeline

discovery → filing · 6 weeks / 39 days

May 14, 2026

Begins

May 14, 2026

Discovered

Jun 22, 2026

Filed

vs. sector median

3 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_a138b81ce46e7cf32026-06-22Candidate

Name: Insurance Office of America
norm: insurance office of america
Domain: foley.com

Name: INSURANCE OFFICE OF AMERICA, INC.
norm: insurance office of america
Domain: ioausa.com
Industry: Financial Servicesllm

Discovered: May 14, 2026
Breach occurred: May 14, 2026
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 22, 2026
Affected individuals: 3state-resident count only
Data types: Identity (basic)Government IDPHIHealth (basic)
Attack vector: Unknown
Threat actor: Internal
Regulator citations: Notified the New Hampshire Attorney General

During the incident: Initiated the email recall process within minutes
Promptly commenced an internal investigation
IOA’s IT team was notified within minutes and promptly completed the recall
Obtained attestations from a majority of recipients confirming that the information was permanently deleted
Notified affected New Hampshire residents via U.S. mail
Offering affected individuals 24 months of complimentary credit monitoring and identity protection services
Established a dedicated toll-free support line
Changes made: Implemented process improvements
Enhanced data controls
Provided additional training to the employee involved in the incident
Strengthened review procedures for outbound communications containing sensitive information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(39 days from discovery to filing)
Compliance flags: Leak >180d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGJun 22 · first

New Hampshire State AGJun 22 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/insurance-office-america-20260622.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 22, 2026
Raw hash: f537c0169f4ce23e67cd3a7c3e1b0aa6991e1ff53d7dde16b90884bb83861976

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityInsurance Office of America

Victim entityINSURANCE OFFICE OF AMERICA, INC.

Incidentdiscovered May 14, 2026

Stated responseInitiated the email recall process within minutes

ComplianceLeak >180d

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov