Social EngineeringFinancial ServicesFinancePhishingStolen CredentialsData ExfiltratedCustomer Data InvolvedIdentity (basic)CredentialsLowContained

CRC Insurance Services, LLC

bd_97f391745ea166b7 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jan 18, 2023

Filed

Jul 19, 2023

To disclose

26 weeks

Affected

Not disclosed

Linked

5 filings

Confidence

68%

Full breach record for CRC Insurance Services, LLC →5 incidents on file

CRC Insurance Services, LLC reported a security incident on January 18, 2023, where phishing emails led to unauthorized access to a limited number of employee email accounts. The attacker exfiltrated a small percentage of emails. Exposed data may include names, addresses, and other personal information. CRC engaged forensic firms, secured accounts, and is offering Equifax credit monitoring services.

J jump to incidentP pin to compareR raw source

Vermont clock✗ VT AG >45 bday26 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

discovery → filing · 26 weeks / 182 days

Jan 18, 2023

Discovered

Jul 19, 2023

Filed

vs. sector median

+18 wks slower

This filing is one of 5 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Massachusetts State AGbd_5faa258d18d7138f2023-07-26 · +7dVerified
California State AGbd_609f8e75669d9e572023-07-26 · +7dCandidate
Montana State AGbd_684512eb7188bc5d2023-07-26 · +7dVerified
Idaho State AGbd_ef08d8fabbad4f622023-07-26 · +7dVerified

Name: CRC Insurance Services, LLC
norm: crc insurance

Name: CRC Insurance Services, LLC
norm: crc insurance
Industry: Financial Servicesllm

Discovered: Jan 18, 2023
Materiality determined: —
Notification sent: Jul 19, 2023
Affected individuals: Not disclosed
Data types: Identity (basic)Credentials
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: External
Initial access: phishing_link

During the incident: Activated its incident response team to secure the affected accounts and contain the incident
Conducted a legal and technical investigation of the incident
Engaged with leading forensic and data analytics firms
Sent timely alert communications to all its employees
Provided additional training to CRC employees impacted by the phishing attack
Changes made: Offering complementary credit monitoring services from Equifax for 12/24 months
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 26 weeks(182 days from discovery to filing)
Compliance flags: VT AG >45 bday
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Vermont State AGJul 19 · first · this page

Massachusetts State AG+7d

California State AG+7d

Montana State AG+7d

Idaho State AG+7d

Pattern: first filing Jul 19 (VT), last Jul 26 (ID) — a 7-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ago.vermont.gov/document/2023-07-19-crc-insurance-services-data-breach-notice-consumers
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 19, 2023
Raw hash: b77a6fc6477c10f4f4760db520f9e32141e1e4ff2a88c63e836b6e554848cb7f

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityCRC Insurance Services, LLC

Victim entityCRC Insurance Services, LLC

Incidentdiscovered Jan 18, 2023

Stated responseActivated its incident response team to secure the affected accounts and contain the incident

ComplianceVT AG >45 bday

Extraction provenanceno artifact recorded

Source provenanceago.vermont.gov