MalwareRetail & ConsumerRetailSkimmerData ExfiltratedCustomer Data InvolvedPCIFinancial accountFinancial credentialsIdentity (basic)LowContained

Staples, Inc.

bd_86c2f1aade967382 · schema v1 · pii pii-v1

Severity

Low

Discovered

—

Filed

Dec 19, 2014

To disclose

—

Affected

Not disclosed

Linked

2 filings

Confidence

64%

Full breach record for Staples, Inc. →5 incidents on file

Staples, Inc. notified the California Attorney General of a data security incident involving malware deployed to point-of-sale systems at 115 U.S. retail stores. The malware potentially allowed unauthorized access to payment card data, including cardholder names, payment card numbers, expiration dates, and card verification codes, for purchases made between July 20, 2014, and September 16, 2014. Staples eradicated the malware, enhanced security with new encryption tools, and offered one year of free identity protection services to affected customers.

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Incident timeline

Jul 20, 2014

Begins

Dec 19, 2014

Filed

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

New Hampshire State AGbd_3b23b3c8515a9da12014-12-19Verified

Name: Staples, Inc.
norm: staples
Domain: staples.com

Name: Staples, Inc.
norm: staples
Domain: staples.com
Industry: Retail & Consumerllm

Discovered: —
Breach occurred: Jul 20, 2014 – Sep 16, 2014
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: PCIFinancial accountFinancial credentialsIdentity (basic)
Attack vector: Unknown
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Worked closely with law enforcement

During the incident: Eradicated the malware
Enhanced its security
Retained outside data security experts to investigate the incident
Worked closely with the payment card companies and law enforcement
Taken steps to enhance the security of its point-of-sale systems, including the use of new encryption tools
Set up a toll-free call center
Offering free identity protection services from Experian, including credit monitoring, for one year
Changes made: Enhanced the security of its point-of-sale systems
Implemented the use of new encryption tools
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGDec 19 · first

California State AGDec 19 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-47797
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 19, 2014
Raw hash: 675811e9310160260f5a9e32f8ee1b4b2d3d52e5a81e80ed52905f27db2eab90

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityStaples, Inc.

Victim entityStaples, Inc.

IncidentUnknown

Stated responseEradicated the malware

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov