MalwareRetail & ConsumerRetailRansomwareCapture Stored DataData ExfiltratedCustomer Data InvolvedIdentity (basic)Financial accountFinancial credentialsLowContained

Staples, Inc.

bd_3b23b3c8515a9da1 · schema v1 · pii pii-v1

Severity

Low

Discovered

Sep 1, 2014

Filed

Dec 19, 2014

To disclose

16 weeks

Affected

Not disclosed

Linked

2 filings

Confidence

64%

Full breach record for Staples, Inc. →5 incidents on file

Staples, Inc. notified the NH AG of malware detected on POS systems in mid-Sept 2014. Unauthorized access to payment card data (names, numbers, CVVs) occurred between July 20 and Sept 16, 2014. No NH stores affected. Total affected count unknown. Staples eradicated malware, engaged experts, and offered credit monitoring.

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Incident timeline

undetected · 43 days

discovery → filing · 16 weeks / 109 days

Jul 20, 2014

Begins

Sep 1, 2014

Discovered

Dec 19, 2014

Filed

vs. sector median

+8 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

California State AGbd_86c2f1aade9673822014-12-19Candidate

Name: Staples, Inc.
norm: staples
Domain: staples.com

Name: Staples, Inc.
norm: staples
Domain: staples.com
Industry: Retail & Consumerllm

Discovered: Sep 1, 2014
Breach occurred: Jul 20, 2014 – Sep 16, 2014
Undetected for: 43 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 19, 2014
Affected individuals: Not disclosed
Data types: Identity (basic)Financial accountFinancial credentials
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1056 Input CaptureT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: external_remote_services

During the incident: Immediately took steps to eradicate the malware
Commenced an investigation
Worked closely with the payment card companies and law enforcement
Retained outside data security experts to investigate the incident
Set up a toll-free call center
Changes made: Enhanced the security of its point-of-sale systems
Use of new encryption tools
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 16 weeks(109 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

California State AGDec 19 · first

New Hampshire State AGDec 19 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/staples-20141219.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 19, 2014
Raw hash: a55879795f85c5c66ed742d659c808fd9a66a80a223195879a4dac9e22332317

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityStaples, Inc.

Victim entityStaples, Inc.

Incidentdiscovered Sep 1, 2014

Stated responseImmediately took steps to eradicate the malware

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov