HackingRetail & ConsumerRetailStolen CredentialsData ExfiltratedTargetedPCIFinancial accountLowResolved

Whole Foods Market Services, Inc.

bd_851f912279cbbc1d · schema v1 · pii pii-v1

Severity

Low

Discovered

Sep 23, 2017

Filed

Oct 20, 2017

To disclose

27 days

Affected

Not disclosed

Linked

4 filings

Confidence

65%

Full breach record for Whole Foods Market Services, Inc. →5 incidents on file

Whole Foods Market Services, Inc. notified the NH Attorney General of unauthorized access to payment card data at select in-store venues (tap rooms/restaurants) via unauthorized POS software. Access occurred March 10–Sept 28, 2017; discovered Sept 23, 2017. POS systems replaced; law enforcement notified. Exact count of affected NH residents unknown due to lack of customer contact info; substitute notice posted online.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 197 days

discovery → filing · 27 days

Mar 10, 2017

Begins

Sep 23, 2017

Discovered

Oct 20, 2017

Filed

vs. sector median

6 wks faster

This filing is one of 4 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Oregon State AGbd_0160e89d9c031a982017-10-20Candidate
California State AGbd_1ec8df54a4ca80f32017-10-20Verified
Washington State AGbd_d8e1dd783928230e2017-10-20Verified

Name: Whole Foods Market Services, Inc.
norm: whole foods market

Name: Whole Foods Market Services, Inc.
norm: whole foods market
Industry: Retail & Consumerllm

Discovered: Sep 23, 2017
Breach occurred: Mar 10, 2017 – Sep 28, 2017
Undetected for: 197 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 20, 2017
Affected individuals: Not disclosed
Data types: PCIFinancial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney General
Initial access: exploit_public_facing

During the incident: Conducted an investigation
Obtained the help of a leading cyber security forensics firm
Contacted law enforcement
Replaced these point of sale systems for payment card transactions
Stopped the unauthorized activity
Changes made: Replaced these point of sale systems for payment card transactions
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 27 days(27 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Oregon State AGOct 20 · first

California State AGOct 20 · first

Washington State AGOct 20 · first

New Hampshire State AGOct 20 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/whole-foods-20171020.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 20, 2017
Raw hash: 9bfd030cd939838f49b9a264d536242ad8d4ab70ae4b866679659ed07ad1e74c

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityWhole Foods Market Services, Inc.

Victim entityWhole Foods Market Services, Inc.

Incidentdiscovered Sep 23, 2017

Stated responseConducted an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov