HackingRetail & ConsumerRetailSkimmerCustomer Data InvolvedData ExfiltratedFinancial accountFinancial credentialsIdentity (basic)LowResolved

Whole Foods Market Services, Inc.

bd_1ec8df54a4ca80f3 · schema v1 · pii pii-v1

Severity

Low

Discovered

Sep 23, 2017

Filed

Oct 20, 2017

To disclose

27 days

Affected

Not disclosed

Linked

4 filings

Confidence

64%

Full breach record for Whole Foods Market Services, Inc. →5 incidents on file

Whole Foods Market resolved an incident involving unauthorized software on point-of-sale systems at certain tap rooms and full-service restaurants. The software copied payment card information (account number, expiration date, verification code, name) from March 10, 2017, to September 28, 2017. The company discovered the access on September 23, 2017, engaged forensic experts, contacted law enforcement, and replaced the affected POS systems.

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California clockDiscovered Sep 23, 2017 → Notified Oct 20, 201727d ✓ CA 60-day OK27 days discovery → filing

Incident timeline

undetected · 197 days

discovery → filing · 27 days

Mar 10, 2017

Begins

Sep 23, 2017

Discovered

Oct 20, 2017

Filed

vs. sector median

4 wks faster

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Oregon State AGbd_0160e89d9c031a982017-10-20Candidate
New Hampshire State AGbd_851f912279cbbc1d2017-10-20Verified
Washington State AGbd_d8e1dd783928230e2017-10-20Verified

Name: Whole Foods Market Services, Inc.
norm: whole foods market

Name: Whole Foods Market Services, Inc.
norm: whole foods market
Industry: Retail & Consumerllm

Discovered: Sep 23, 2017
Breach occurred: Mar 10, 2017 – Sep 28, 2017
Undetected for: 197 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 20, 2017
Affected individuals: Not disclosed
Data types: Financial accountFinancial credentialsIdentity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1056 Input Capture
Threat actor: ExternalFinancial
Regulator citations: Contacted law enforcement

During the incident: Conducted an investigation
Obtained the help of a leading cyber security forensics firm
Contacted law enforcement
Replaced these point of sale systems for payment card transactions
Stopped the unauthorized activity
Changes made: Replaced these point of sale systems for payment card transactions
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 27 days(27 days from discovery to filing)
Compliance flags: CA 60-day OK · 27d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.
Clock breakdown: Statute Window Elapsed Threshold Status
California
Discovered: Sep 23, 2017
→ Notified: Oct 20, 2017
27d 60 days (analyst band, pre-2026 discoveries) CA 60-day OK

Statute	Window	Elapsed	Threshold	Status
California	Discovered: Sep 23, 2017 → Notified: Oct 20, 2017	27d	60 days (analyst band, pre-2026 discoveries)	CA 60-day OK

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Oregon State AGOct 20 · first

New Hampshire State AGOct 20 · first

Washington State AGOct 20 · first

California State AGOct 20 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-102871
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 20, 2017
Raw hash: e2e986cab92a50d430a23a73d348c2e22b60a22f66931657c3ef476ed25065f0

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityWhole Foods Market Services, Inc.

Victim entityWhole Foods Market Services, Inc.

Incidentdiscovered Sep 23, 2017

Stated responseConducted an investigation

ComplianceCA 60-day OK

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov