HackingProfessional ServicesTransportationCapture Stored DataData ExfiltratedCustomer Data InvolvedDelayed DiscoveryPIIIdentity (basic)LowActive

SIRVA, INC.

bd_5b0c834e46e7c631 · schema v1 · pii pii-v1

Severity

Low

Discovered

Oct 17, 2023

Filed

Nov 8, 2024

To disclose

13 months

Affected

1state residents only

Confidence

66%

Full breach record for SIRVA, INC. →8 incidents on file

Sirva, Inc. filed a supplemental notice to the New Hampshire Attorney General regarding a data breach affecting 1 New Hampshire resident. Unauthorized access occurred between August 16 and October 17, 2023, resulting in the copying of personal information. Sirva notified law enforcement, offered credit monitoring via Kroll, and is reviewing security policies. The investigation remains active.

J jump to incidentP pin to compareR raw source

Leak gap clock✗ Leak >180d13 months discovery → filing

Incident timeline

undetected · 62 days

discovery → filing · 13 months / 388 days

Aug 16, 2023

Begins

Oct 17, 2023

Discovered

Nov 8, 2024

Filed

vs. sector median

+38 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

A leak claim by lockbit_3 about this victim predates this filing by 400 days.View originating leak claim

Name: SIRVA, INC.
norm: sirva
Domain: sirva.com

Name: SIRVA, INC.
norm: sirva
Domain: sirva.com
Industry: Professional Servicesllm

Discovered: Oct 17, 2023
Breach occurred: Aug 16, 2023 – Oct 17, 2023
Undetected for: 62 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 14, 2024
Affected individuals: 1state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: notify federal law enforcement and regulators

During the incident: Moved immediately to investigate and respond
Assess and secure our network
Review the relevant involved files
Notify potentially involved clients and associated individuals
Notify federal law enforcement and regulators
Offering you access to complimentary monitoring services through Kroll
Changes made: Reviewing our existing policies and procedures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 13 months(388 days from discovery to filing)
Compliance flags: Leak >180d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/sirva-20241108.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 8, 2024
Raw hash: b690b3278340d02c36f620bd149f308cf66d8e45b0903c6193eb400432df0771

Reporting entitySIRVA, INC.

Victim entitySIRVA, INC.

Incidentdiscovered Oct 17, 2023

Stated responseMoved immediately to investigate and respond

ComplianceLeak >180d

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov