HackingHacking OtherCustomer Data InvolvedPIIGovernment IDMedium

ELEVATE SERVICES, INC.

bd_7a29c4ef365b28e1 · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 19, 2023

Filed

Jun 7, 2023

To disclose

19 days

Affected · nationwide

4251 in this filing

Confidence

50%

Full breach record for ELEVATE SERVICES, INC. →4 incidents on file

Elevate Services, Inc. reported an external system breach that occurred on March 5, 2022, and was discovered on May 19, 2023. The breach affected one Maine resident, compromising their name and Social Security Number. In response, the company offered 12 months of credit monitoring and identity restoration services through Kroll.

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Leak gap clock✗ Leak >180d19 days discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 440 days

discovery → filing · 19 days

Mar 5, 2022

Begins

May 19, 2023

Discovered

Jun 7, 2023

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed425 affectedView incident

A leak claim by conti about this victim predates this filing by 419 days.View originating leak claim

Name: ELEVATE SERVICES, INC.
norm: elevate services

Name: ELEVATE SERVICES, INC.
norm: elevate services

Discovered: May 19, 2023
Breach occurred: Mar 5, 2022
Undetected for: 440 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 7, 2023
Affected individuals: 425state + nationwide
Data types: PIIGovernment ID
Data elements: Social Security number
Attack vector: Unauthorized Access
Threat actor: External

Changes made: Offered 12 months of credit monitoring and identity restoration services from Kroll.
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 19 days(19 days from discovery to filing)
Compliance flags: Leak >180dME AG ≤30d · 19d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: May 19, 2023
→ Filed with AG: Jun 7, 2023
19d 30 days ME AG ≤30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: May 19, 2023 → Filed with AG: Jun 7, 2023	19d	30 days	ME AG ≤30d

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/74f79aeb-867d-4858-84e0-b5e981b52d81.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 7, 2023
Raw hash: 10eb1b1e5d87aae572559554934eaa90cda47d3cb19972fef529788891b4dc13

Reporting entityELEVATE SERVICES, INC.

Victim entityELEVATE SERVICES, INC.

Incidentdiscovered May 19, 2023

Stated responseOffered 12 months of credit monitoring and identity restoration services from Kroll.

ComplianceLeak >180d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov