MalwareTechnologyProfessional ServicesInformationRansomwareCapture Stored DataData ExfiltratedData EncryptedCustomer Data InvolvedTargetedPIIIdentity (basic)LowContained

ELEVATE SERVICES, INC.

bd_5bb02b8170e9ff0d · schema v1 · pii pii-v1

Severity

Low

Discovered

Mar 14, 2022

Filed

Aug 4, 2023

To disclose

17 months

Affected

21state residents only

Linked

2 filings

Confidence

66%

Full breach record for ELEVATE SERVICES, INC. →4 incidents on file

Elevate Services, Inc. reported a ransomware incident affecting systems between March 5-15, 2022, discovered on March 14, 2022. An unknown actor encrypted files and downloaded data. The breach impacted personal information of individuals associated with Liberty Mutual. Elevate notified federal law enforcement, enhanced security safeguards, and provided credit monitoring to affected individuals. 21 New Hampshire residents were notified.

J jump to incidentP pin to compareR raw source

Leak gap clock✗ Leak >180d17 months discovery → filing

Incident timeline

undetected · 9 days

discovery → filing · 17 months / 508 days

Mar 5, 2022

Begins

Mar 14, 2022

Discovered

Aug 4, 2023

Filed

vs. sector median

+54 wks slower

This filing is one of 2 about the same incident.View merged incident

A leak claim by conti about this victim predates this filing by 477 days.View originating leak claim

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Indiana State AGbd_8953cc5d00bfba7c2023-08-04Verified

Name: ELEVATE SERVICES, INC.
norm: elevate services

Name: ELEVATE SERVICES, INC.
norm: elevate services
Industry: TechnologyllmProfessional Servicesllm

Discovered: Mar 14, 2022
Breach occurred: Mar 5, 2022 – Mar 15, 2022
Undetected for: 9 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 4, 2023
Affected individuals: 21state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: reported the event to federal law enforcement

During the incident: Moved quickly to investigate and respond
Assess the security of its systems
Identify potentially affected individuals
Reported the event to federal law enforcement
Implemented additional technical and administrative safeguards and training to its employees
Providing access to credit monitoring and identity restoration services for individuals whose personal information was potentially affected by this event, at no cost to these individuals
Providing impacted individuals with guidance on how to better protect against identity theft and fraud
Changes made: Implemented additional technical and administrative safeguards and training to its employees
Enhanced our technical and administrative processes
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 months(508 days from discovery to filing)
Compliance flags: Leak >180d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Indiana State AGAug 4 · first

New Hampshire State AGAug 4 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/elevate-services-20230804.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 4, 2023
Raw hash: cad51f1bca47e103033e2b117e7b8469a1157f06e91cc788957ef8dd71037720

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityELEVATE SERVICES, INC.

Victim entityELEVATE SERVICES, INC.

Incidentdiscovered Mar 14, 2022

Stated responseMoved quickly to investigate and respond

ComplianceLeak >180d

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov