MalwareTechnologyProfessional ServicesInformationRansomwareCapture Stored DataData ExfiltratedData EncryptedCustomer Data InvolvedTargetedPIIIdentity (basic)LowContained

ELEVATE SERVICES, INC.

bd_5bb02b8170e9ff0d · schema v1 · pii pii-v1

Severity

Low

Discovered

Mar 14, 2022

Filed

Aug 4, 2023

To disclose

17 months

Affected

21state residents only

Linked

11 records

Confidence

66%

Full breach record for ELEVATE SERVICES, INC. →

Elevate Services, Inc. reported a ransomware incident affecting systems between March 5-15, 2022, discovered on March 14, 2022. An unknown actor encrypted files and downloaded data. The breach impacted personal information of individuals associated with Liberty Mutual. Elevate notified federal law enforcement, enhanced security safeguards, and provided credit monitoring to affected individuals. 21 New Hampshire residents were notified.

J jump to incidentP pin to compareR raw source

Leak gap clock✗ Leak >180d17 months discovery → filing

Incident timeline

undetected · 9 days

discovery → filing · 17 months / 508 days

Mar 5, 2022

Begins

Mar 14, 2022

Discovered

Aug 4, 2023

Filed

vs. sector median

+62 wks slower

This filing is one of 11 records about the same incident.View merged incident

A leak claim by conti about this victim was first seen 477 days before this filing.View originating leak claim

Linked disclosures

Why this link?

Ransomware claims (1)

Leak Sitecontibd_aa0ea316c8a8bac62022-04-14 · +477dVerified by operator

Regulatory filings (9) · sorted by filing gap

Indiana State AGbd_8953cc5d00bfba7c2023-08-04Verified by operator
New Hampshire State AGbd_0881276b4b8a68b72023-06-12 · +53dVerified by operator
Maine State AGbd_7a29c4ef365b28e12023-06-07 · +58dVerified by operator
Montana State AGbd_5ce595d1266de6802023-04-19 · +107dVerified by operator

Show 5 more filings ↓up to 219d gap

California State AGbd_a3856ba06272067d2023-03-07 · +150dVerified by operator
Vermont State AGbd_81a5900cdfa523312023-03-02 · +155dVerified by operator
Massachusetts State AGbd_c9a38c1140bf48a72023-02-27 · +158dVerified by operator
Montana State AGbd_a48b2854bfc154122023-02-08 · +177dVerified by operator
California State AGbd_974c9c80d6c62aeb2022-12-28 · +219dCandidate

Name: ELEVATE SERVICES, INC.
norm: elevate services

Name: ELEVATE SERVICES, INC.
norm: elevate services
Industry: TechnologyllmProfessional Servicesllm

Discovered: Mar 14, 2022
Breach occurred: Mar 5, 2022 – Mar 15, 2022
Undetected for: 9 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 4, 2023
Affected individuals: 21state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: reported the event to federal law enforcement

During the incident: Moved quickly to investigate and respond
Assess the security of its systems
Identify potentially affected individuals
Reported the event to federal law enforcement
Implemented additional technical and administrative safeguards and training to its employees
Providing access to credit monitoring and identity restoration services for individuals whose personal information was potentially affected by this event, at no cost to these individuals
Providing impacted individuals with guidance on how to better protect against identity theft and fraud
Changes made: Implemented additional technical and administrative safeguards and training to its employees
Enhanced our technical and administrative processes
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 months(508 days from discovery to filing)
Compliance flags: Leak >180d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 10 filings · 7 states

View merged incident ↗

California State AGDec 28 · first

Montana State AG+42d

Massachusetts State AG+61d

Vermont State AG+64d

California State AG+69d

Montana State AG+112d

Maine State AG+161d

New Hampshire State AG+166d

Indiana State AG+219d

New Hampshire State AG+219d · this page

Pattern: first filing Dec 28 (CA), last Aug 4 (NH) — a 219-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/elevate-services-20230804.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 4, 2023
Raw hash: cad51f1bca47e103033e2b117e7b8469a1157f06e91cc788957ef8dd71037720

Linked disclosures

Ransomware claims (1)

Regulatory filings (9) · sorted by filing gap

Reporting entityELEVATE SERVICES, INC.

Victim entityELEVATE SERVICES, INC.

Incidentdiscovered Mar 14, 2022

Stated responseMoved quickly to investigate and respond

ComplianceLeak >180d

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov