MalwareRetail & ConsumerHospitalityRetailRansomwareData ExfiltratedCustomer Data InvolvedFinancial accountIdentity (basic)PIIMediumContained

Service Systems Associates, Inc.

bd_770b94243422682a · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 18, 2015

Filed

Oct 13, 2015

To disclose

17 weeks

Affected

60,000

Linked

5 filings

Confidence

71%

Full breach record for Service Systems Associates, Inc. →

Service Systems Associates, Inc. disclosed a malware breach affecting point-of-sale systems at gift shops in zoos and museums across six states. The incident, occurring March 24 to May 20, 2015, and discovered June 18, 2015, compromised credit card data for approximately 60,000 individuals. SSA engaged forensic investigators, notified the Secret Service and credit card companies, and offered credit monitoring.

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Incident timeline

undetected · 86 days

discovery → filing · 17 weeks / 117 days

Mar 24, 2015

Begins

Jun 18, 2015

Discovered

Oct 13, 2015

Filed

vs. sector median

+9 wks slower

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Montana State AGbd_3f2374047b0151ff2015-10-13Candidate
California State AGbd_a83cea037edfa5802015-10-13Verified
New Hampshire State AGbd_edd34f095b75f6e62015-10-13Verified
South Carolina State AGbd_775be2851ce35d292015-10-19 · +6dVerified

Name: Service Systems Associates, Inc.
norm: service systems associates
Domain: kmssa.com

Name: Service Systems Associates, Inc.
norm: service systems associates
Domain: kmssa.com
Industry: Retail & ConsumerllmHospitalityllm

Discovered: Jun 18, 2015
Breach occurred: Mar 24, 2015 – May 20, 2015
Undetected for: 86 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 13, 2015
Affected individuals: 60,000nationwide
Data types: Financial accountPII
Data elements: Financial account numberName
WA-stated cause: Cyberattack
WA-stated duration: lifecycle 1-99dexposure 1-99d
WA-stated discovery: Found after the fact
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1052 Exfiltration Over Physical Medium
Threat actor: ExternalFinancial
Regulator citations: Secret Service has been kept apprised of the breach
Initial access: external_remote_services

During the incident: Began working with law enforcement officials and a third party forensics team to investigate the incident
Immediately notified credit card companies of this incident
Provided substitute and media notice throughout the United States
Notified the relevant consumer reporting agencies
Provided on the front page of its website, www.kmssa.com, a link to details and updates regarding the incident and investigation
Established a toll-free hotline to answer questions about this incident
Provided affected individuals access to a one-year membership to credit monitoring and identity protection services through Experian
Changes made: Identifying and removing the malware that caused the breach
Dual authentication for remote access
Encryption devices
Elimination of keyboard based mag readers
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 weeks(117 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Montana State AGOct 13 · first

California State AGOct 13 · first

New Hampshire State AGOct 13 · first

Washington State AGOct 13 · first · this page

South Carolina State AG+6d

Pattern: first filing Oct 13 (MT), last Oct 19 (SC) — a 6-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachM9594.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 13, 2015
Raw hash: 21422cfd61f09c1a02fbacad3196902f6b7f315b37d59283e89b8f9b8bb1c291

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityService Systems Associates, Inc.

Victim entityService Systems Associates, Inc.

Incidentdiscovered Jun 18, 2015

Stated responseBegan working with law enforcement officials and a third party forensics team to investigate the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com