Social EngineeringHealthcareHealthcarePhishingStolen CredentialsData ExfiltratedPHIHealth (basic)Identity (basic)LowContained

Access TeleCare

bd_7386e5a0fcb6fa66 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jan 8, 2024

Filed

Dec 23, 2024

To disclose

50 weeks

Affected

Not disclosed

Linked

6 filings

Confidence

66%

Full breach record for Access TeleCare →2 incidents on file

Access TeleCare notified consumers of a data breach where unauthorized parties accessed employee email accounts between November 6, 2023, and January 8, 2024, via phishing. Compromised data included PHI, names, DOBs, and medical record numbers. The company engaged forensic specialists, reported to HHS, and offered 12 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Vermont clock✗ VT AG >45 bday50 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 63 days

discovery → filing · 50 weeks / 350 days

Nov 6, 2023

Begins

Jan 8, 2024

Discovered

Dec 23, 2024

Filed

vs. sector median

+39 wks slower

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

California State AGbd_68966e9e1dda38fb2024-12-23Candidate
Massachusetts State AGbd_9f4064c0bceede442024-12-23Verified
New Hampshire State AGbd_a685c2b56520cb692024-12-23Verified
California State AGbd_89d95e54e9a9677a2025-03-14 · +81dVerified

Show 1 more filing ↓up to 81d gap

Vermont State AGbd_98e39108670c7a632025-03-14 · +81dVerified

Name: Access TeleCare
norm: access telecare

Name: Access TeleCare
norm: access telecare
Industry: Healthcarellm

Discovered: Jan 8, 2024
Breach occurred: Nov 6, 2023 – Jan 8, 2024
Undetected for: 63 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 23, 2024
Affected individuals: Not disclosed
Data types: PHIHealth (basic)Identity (basic)
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Reported this event to applicable government regulators, including the U.S. Department of Health and Human Services
Initial access: phishing_link

During the incident: Disabled the compromised email account
Initiated an investigation into the nature and scope of the event with the assistance of third-party forensic specialists
Engaged a data review vendor to conduct a comprehensive and time-intensive review of the contents of the email accounts
Reported this event to applicable government regulators, including the U.S. Department of Health and Human Services
Offering credit monitoring and identity theft protection services for twelve (12) months through TransUnion
Changes made: Implemented additional security measures to further protect against similar events occurring in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 50 weeks(350 days from discovery to filing)
Compliance flags: VT AG >45 bday
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 4 states

View merged incident ↗

California State AGDec 23 · first

Massachusetts State AGDec 23 · first

New Hampshire State AGDec 23 · first

Vermont State AGDec 23 · first · this page

California State AG+81d

Vermont State AG+81d

Pattern: first filing Dec 23 (CA), last Mar 14 (VT) — a 81-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ago.vermont.gov/document/2024-12-23-access-telecare-data-breach-notice-consumers
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 23, 2024
Raw hash: a5e4b2fb0e01910a171582afc52a000c2bbcf2f2789c3d3e9e32e9a1c5c4255d

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityAccess TeleCare

Victim entityAccess TeleCare

Incidentdiscovered Jan 8, 2024

Stated responseDisabled the compromised email account

ComplianceVT AG >45 bday

Extraction provenanceno artifact recorded

Source provenanceago.vermont.gov