HackingFinancial ServicesFinanceVulnerability ExploitZero-DaySupply Chain (3P Vendor)Data ExfiltratedIdentity (basic)Government IDFinancial accountMediumContained

Fidelity Information Services - AmeriServ Financial, Inc

bd_732d5e7fe50a2461 · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 31, 2023

Filed

Sep 27, 2023

To disclose

17 weeks

Affected

2state residents only

Linked

2 filings

Confidence

66%

Full breach record for Fidelity Information Services - AmeriServ Financial, Inc →

AmeriServ Financial Inc. notified customers of a data security incident involving a third-party vendor's use of MOVEit Transfer software. An unauthorized third party accessed files containing customer PII (name, SSN, bank/trust account numbers) via a previously unknown vulnerability (zero-day) in the tool. AmeriServ offered 24 months of identity monitoring.

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Incident timeline

discovery → filing · 17 weeks / 119 days

May 31, 2023

Discovered

Sep 27, 2023

Filed

vs. sector median

+9 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Washington State AGbd_b971d316ca1871642023-10-04 · +7dVerified

Name: Fidelity Information Services - AmeriServ Financial, Inc
norm: fidelity information services ameriserv financial
Domain: fidelity-services.com

Name: Fidelity Information Services - AmeriServ Financial, Inc
norm: fidelity information services ameriserv financial
Domain: fidelity-services.com
Industry: Financial Servicesllm

Discovered: May 31, 2023
Materiality determined: —
Notification sent: Sep 27, 2023
Affected individuals: 2state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid Accounts
Threat actor: ExternalFinancial
Initial access: exploit_public_facing

During the incident: Took immediate action once notified of the vulnerability in the MOVEit Transfer tool to investigate this matter
Obtain necessary information from our vendor
Work with counsel experienced in handling security incidents
Received assurances from our vendor that the vulnerability had been patched
Took steps to ensure that the vendor promptly investigated and mitigated the effects of the incident
Offering a complimentary 24-month membership to OnAlert TM (Essential Bundle) from ChexSystems
Changes made: Vendor immediately suspended use of the MOVEit Transfer tool
Vendor received and implemented a software patch to remediate the issue
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 weeks(119 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Montana State AGSep 27 · first · this page

Washington State AG+7d

Pattern: first filing Sep 27 (MT), last Oct 4 (WA) — a 7-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-notification-letter-725.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 27, 2023
Raw hash: aa711a264744f65d147bdc23613e85709e064d091c575248f8730e04b2abe44c

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityFidelity Information Services - AmeriServ Financial, Inc

Victim entityFidelity Information Services - AmeriServ Financial, Inc

Incidentdiscovered May 31, 2023

Stated responseTook immediate action once notified of the vulnerability in the MOVEit Transfer tool to investigate this matter

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov