MalwareHealthcareTechnologyHealthcareRansomwareData EncryptedCustomer Data InvolvedEmployee Data InvolvedPHIGovernment IDIdentity (basic)Health (basic)FinancialCredentialsMediumContained

PracticeMax

bd_6d745a0105f1eccc · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 1, 2021

Filed

Mar 7, 2022

To disclose

44 weeks

Affected

5state residents only

Linked

5 filings

Confidence

66%

Full breach record for PracticeMax →6 incidents on file

PracticeMax, a business management and IT solutions company serving healthcare and insurance sectors, experienced a ransomware incident. Unauthorized access occurred between April 17 and May 5, 2021, discovered on May 1, 2021. Ransomware encrypted data; files may have been removed from a server and email accounts accessed. Data types included PHI, SSNs, and financial info. 5 New Hampshire residents affected. Notifications began October 2021. Systems disconnected and additional safeguards implemented.

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Incident timeline

undetected · 14 days

discovery → filing · 44 weeks / 310 days

Apr 17, 2021

Begins

May 1, 2021

Discovered

Mar 7, 2022

Filed

vs. sector median

+32 wks slower

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Montana State AGbd_1177178985ed0fab2022-03-04 · +3dCandidate
Maine State AGbd_5ae3246e5df7f9fd2022-03-04 · +3dVerified by operator
Massachusetts State AGbd_b7db3c101657b26e2022-03-04 · +3dVerified
Indiana State AGbd_e1aed8cbfc9ea82d2022-03-04 · +3dVerified

Name: PracticeMax
norm: practicemax
Domain: practicemax.com

Name: PracticeMax
norm: practicemax
Domain: practicemax.com
Industry: HealthcarellmTechnologyllm

Discovered: May 1, 2021
Breach occurred: Apr 17, 2021 – May 5, 2021
Undetected for: 14 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 19, 2021
Affected individuals: 5state-resident count only
Data types: PHIGovernment IDIdentity (basic)Health (basic)FinancialCredentials
Data elements: Social Security numberDate of birthMedical information
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notified the Federal Bureau of InvestigationNotified the U.S. Department of Health and Human ServicesNotified the New Hampshire Attorney General

During the incident: Disconnected its systems
Partnered with subject matter specialists to assist with the investigation
Notified the Federal Bureau of Investigation
Notified the U.S. Department of Health and Human Services
Notified the media
Communicated the incident to its customers
Began notifying potentially affected individuals on behalf of certain PracticeMax customers
Changes made: Implemented additional security policies and controls
Implemented additional technical and administrative safeguards
Reviewed existing policies and procedures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 44 weeks(310 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Montana State AGMar 4 · first

Maine State AGMar 4 · first

Massachusetts State AGMar 4 · first

Indiana State AGMar 4 · first

New Hampshire State AG+3d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/practicemax-20220307.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 7, 2022
Raw hash: 9feb6d4764d216095e33e35e66c06cae66e0adec5d4d203b9414e5bb82a7f526

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityPracticeMax

Victim entityPracticeMax

Incidentdiscovered May 1, 2021

Stated responseDisconnected its systems

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov