Social EngineeringHealthcareTechnologyHealthcarePhishingBECEmployee Data InvolvedMulti-Stage ChainIdentity (basic)Government IDEmploymentFinancialMediumActive

eClinical Works

bd_6a870cdc2561323b · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 22, 2016

Filed

Mar 7, 2016

To disclose

14 days

Affected

9state residents only

Linked

2 filings

Confidence

66%

Full breach record for eClinical Works →3 incidents on file

eClinicalWorks notified the NH Attorney General that a phishing email sent to an employee on Feb 22, 2016, resulted in the unauthorized disclosure of W-2 tax forms for 9 NH residents. The data included names, SSNs, addresses, salary, and tax withholding info. The company launched an investigation, engaged external cybersecurity professionals, notified law enforcement, and offered 5 years of credit monitoring.

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Incident timeline

discovery → filing · 14 days

Feb 22, 2016

Begins

Feb 22, 2016

Discovered

Mar 7, 2016

Filed

vs. sector median

7 wks faster

This filing is one of 2 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Montana State AGbd_06a359a934c2584b2016-03-07Candidate

Name: eClinical Works, LLC
norm: eclinical works

Name: eClinical Works
norm: eclinical works
Industry: HealthcarellmTechnologyllm

Discovered: Feb 22, 2016
Breach occurred: Feb 22, 2016
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 7, 2016
Affected individuals: 9state-resident count only
Data types: Identity (basic)Government IDEmploymentFinancial
Data elements: Social Security number
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing Link
Threat actor: External
Regulator citations: Notified Attorney General Michael A. Delaney, Office of the Attorney General, New Hampshire
Initial access: phishing_link

During the incident: Launched an investigation
Reporting the incident to law enforcement
Working very closely with external cybersecurity professionals
Provided the New Hampshire residents with written notice of this incident
Offering the residents a complimentary five-year membership with a credit monitoring and identity theft protection service
Providing dedicated call center support to answer questions
Advised the residents about the process for placing a fraud alert on their credit files
Advised the residents about the process for placing a security freeze
Advised the residents about obtaining a free credit report
Advised the residents about the process for reporting identity theft to the IRS
Changes made: Continually evaluating and modifying its practices to enhance the security and privacy of personal information
Training its workforce on security threats
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 14 days(14 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Montana State AGMar 7 · first

New Hampshire State AGMar 7 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/eclinical-works-20160307.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 7, 2016
Raw hash: 2f7cf651154581541c716101a419f5b901950a64a0f6c707fb0b92c476169046

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityeClinical Works, LLC

Victim entityeClinical Works

Incidentdiscovered Feb 22, 2016

Stated responseLaunched an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov