MalwareProfessional ServicesProfessional ServicesRansomwareData EncryptedRansom DemandedCustomer Data InvolvedIdentity (basic)Government IDFinancial accountHighContained

Convergent Outsourcing, Inc.

bd_68ececae1b10f25d · schema v1 · pii pii-v1

Severity

High

Discovered

Jun 17, 2022

Filed

Nov 1, 2022

To disclose

20 weeks

Affected

2,045state residents only

Linked

9 filings

Confidence

66%

Full breach record for Convergent Outsourcing, Inc. →2 incidents on file

Convergent Outsourcing, Inc. experienced a ransomware attack on June 17, 2022, where an external actor gained unauthorized access, encrypted systems, and deployed data extraction tools. The incident potentially exposed names, contact info, financial account numbers, and SSNs of 2,045 New Hampshire residents. The company contained the breach, reset passwords, engaged forensic experts, and offered 12 months of credit monitoring.

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Incident timeline

discovery → filing · 20 weeks / 137 days

Jun 17, 2022

Begins

Jun 17, 2022

Discovered

Nov 1, 2022

Filed

vs. sector median

+1 wks slower

This filing is one of 9 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (8) · sorted by filing gap

California State AGbd_408daf283b4aa0d62022-11-01Verified
Montana State AGbd_79fd3526dad02a412022-11-01Candidate
Maine State AGbd_7dfa3edfec6061222022-11-01Verified
Washington State AGbd_406bbc06f61309b92022-11-02 · +1dVerified

Show 4 more filings ↓up to 8d gap

Oregon State AGbd_6d39e9e1f55b0f2f2022-11-02 · +1dVerified
Indiana State AGbd_3163ae493bc0fe592022-10-26 · +6dVerified
Delaware State AGbd_fd02da83dfcf08222022-10-26 · +6dVerified
South Carolina State AGbd_60daea53419856bc2022-11-09 · +8dVerified

Name: Convergent Outsourcing, Inc.
norm: convergent outsourcing

Name: Convergent Outsourcing, Inc.
norm: convergent outsourcing
Industry: Professional Servicesllm

Discovered: Jun 17, 2022
Breach occurred: Jun 17, 2022
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 26, 2022
Affected individuals: 2,045state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Submitted written notification to NH Attorney General Consumer Protection Bureau

During the incident: Engaged its internal experts and legal counsel to identify the scope of the incident
Notified law enforcement
Took steps to secure its systems and isolate its impacted servers against additional spread
Severed the unauthorized actor’s access to its networks and drives
Reset all passwords
Engaged third-party experts to assist with containment, removal, and restoration
Coordinated with its clients and vendors to inform them of the incident
Offered twelve months of credit monitoring and identity theft protection services
Changes made: Deployed additional cybersecurity measures
Reviewed policies and procedures relating to data privacy and security to further harden systems against future attacks
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 20 weeks(137 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 9 filings · 9 states

View merged incident ↗

Indiana State AGOct 26 · first

Delaware State AGOct 26 · first

California State AG+6d

Montana State AG+6d

Maine State AG+6d

New Hampshire State AG+6d · this page

Washington State AG+7d

Oregon State AG+7d

South Carolina State AG+14d

Pattern: first filing Oct 26 (IN), last Nov 9 (SC) — a 14-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/convergent-outsourcing-20221101.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 1, 2022
Raw hash: 24c7c789cfa5d76cefaaaa718eedfbb7d4dcadb8c4086223049d9472ac594004

Linked disclosures

Regulatory filings (8) · sorted by filing gap

Reporting entityConvergent Outsourcing, Inc.

Victim entityConvergent Outsourcing, Inc.

Incidentdiscovered Jun 17, 2022

Stated responseEngaged its internal experts and legal counsel to identify the scope of the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov