MalwareFinancial ServicesProfessional ServicesFinanceRansomwareData EncryptedData ExfiltratedRansom DemandedIdentity (basic)Government IDFinancial accountHighContained

Convergent Outsourcing, Inc.

bd_60daea53419856bc · schema v1 · pii pii-v1

Severity

High

Discovered

Jun 17, 2022

Filed

Nov 9, 2022

To disclose

21 weeks

Affected

8,507state residents only

Linked

9 filings

Confidence

63%

Full breach record for Convergent Outsourcing, Inc. →2 incidents on file

Convergent Outsourcing, Inc. notified affected individuals of a June 17, 2022 ransomware incident. The attacker gained unauthorized access, encrypted data, and deployed data extraction tools. Potentially exposed data included names, contact info, financial account numbers, and SSNs. Convergent isolated systems, reset passwords, and engaged third-party experts. Affected individuals received 12 months of credit monitoring.

J jump to incidentP pin to compareR raw source

South Carolina clock✓ SC CRA notice due21 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

discovery → filing · 21 weeks / 145 days

Jun 17, 2022

Discovered

Nov 9, 2022

Filed

vs. sector median

+12 wks slower

This filing is one of 9 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (8) · sorted by filing gap

Washington State AGbd_406bbc06f61309b92022-11-02 · +7dVerified
Oregon State AGbd_6d39e9e1f55b0f2f2022-11-02 · +7dVerified
California State AGbd_408daf283b4aa0d62022-11-01 · +8dVerified
New Hampshire State AGbd_68ececae1b10f25d2022-11-01 · +8dVerified

Show 4 more filings ↓up to 14d gap

Montana State AGbd_79fd3526dad02a412022-11-01 · +8dCandidate
Maine State AGbd_7dfa3edfec6061222022-11-01 · +8dVerified
Indiana State AGbd_3163ae493bc0fe592022-10-26 · +14dVerified
Delaware State AGbd_fd02da83dfcf08222022-10-26 · +14dVerified

Name: Convergent Outsourcing, Inc.
norm: convergent outsourcing

Name: Convergent Outsourcing, Inc.
norm: convergent outsourcing
Industry: Financial ServicesllmProfessional Servicesllm

Discovered: Jun 17, 2022
Materiality determined: —
Notification sent: Oct 26, 2022
Affected individuals: 8,507state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial

During the incident: Secured our systems
Isolated any impacted servers against additional spread
Severed the unauthorized actor’s access to our network and servers
Engaged third-party experts to assist with containment, removal, and restoration
Reset all passwords
Coordinated with our clients and vendors to inform them of this event
Changes made: Deployed additional cybersecurity measures
Reviewed policies and procedures relating to data privacy and security to further harden our systems against future attacks
Providing twelve months of credit monitoring and identity protection services through IDX at no cost
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 21 weeks(145 days from discovery to filing)
Compliance flags: SC CRA notice due
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 9 filings · 9 states

View merged incident ↗

Indiana State AGOct 26 · first

Delaware State AGOct 26 · first

California State AG+6d

New Hampshire State AG+6d

Montana State AG+6d

Maine State AG+6d

Washington State AG+7d

Oregon State AG+7d

South Carolina State AG+14d · this page

Pattern: first filing Oct 26 (IN), last Nov 9 (SC) — a 14-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://consumer.sc.gov/sites/consumer/files/Documents/Business%20Resources%20Laws/Related%20Laws/Breaches/2022/ConvergentOutsourcingInc.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 9, 2022
Raw hash: d7e44b55bcd22ca15151b58efb46b5815eb5d6f654af59a2a115a69501ea56c8

Linked disclosures

Regulatory filings (8) · sorted by filing gap

Reporting entityConvergent Outsourcing, Inc.

Victim entityConvergent Outsourcing, Inc.

Incidentdiscovered Jun 17, 2022

Stated responseSecured our systems

ComplianceSC CRA notice due

Extraction provenanceno artifact recorded

Source provenanceconsumer.sc.gov